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Customer Ratings & Reviews

$359.99

Customer reviews

Rating 4.1 out of 5 stars with 2529 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,529 reviews
  • Rated 1 out of 5 stars

    Not recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft constantly crashes and freez all the time. Ive only had this laptop 3 weeks and the updates are ridiculous.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this laptop. I should have listened to the salesman that said it his number one most returned item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer just stayed frozen and would never run any of the applications.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Super slow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really slow, i cannot do anything on this laptop. J

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash not worth 20$ wouldn’t recommend to anyone poor computer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer brand new; I had it only for 3 weeks and I had to take it to the geek squad because the update messed up the computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it was working good then for some reason i started having trouble accessing websites. I dont use it for anything too difficult.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop at a low price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for projects on a cricut machine and other simple task very fast good laptop for the price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste your money.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Crashed within a month. Garbage.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Doesn't work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this laptop for maybe a total of 10 hours and the screen has stayed black the last hour of it. Its been so slow as well. I thought it might be my internet connection, but my 9 year old laptop had no issue when I tested that one out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt sure of this brand but now i love it. Tons of storage and works great to keep up with all of my companies information

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dell Laptop Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not much of a laptop, however maybe some day it will work and i can access the Internet and actually use it in a useful manner

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    OVER HEATS

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS COMP, IT IS NOT WHAT IT ADVERTISES AND NO EMPATHY FROM THE BEST BUY STAFF AND MANAGER IN THE PLANTATION STORE.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    doesnt work right

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hasn't worked right since we bought it doesn't want to upload correct

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP laptop Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried to contact customer service over 5times my CV computer is a failure I need help!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute waste of money! It literally never works I should have returned it but I procrastinated! Literal trash.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my HP computer and what it offers as specs and cpu as well as it's support system. I have always favored the HP brand.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So bad product Sure Hp will get a lot of troubles with this product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this computer it’s just a temporary one for me until I can get a Mac book but it was definitely a good choice

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my husband. Its past the point of returning. Wont wven log on the internet.

    No, I would not recommend this to a friend