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$359.99

Customer reviews

Rating 4.1 out of 5 stars with 2529 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,529 reviews
  • Rated 1 out of 5 stars

    Don’t recommended

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 month, I’m not able to go to the web or open an email without a computer crash.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    audio & visual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio issues immediately, blue line down the left side of the screen within the first week.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I was looking for. It is small and compact, beautiful screen graphics and color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The description was spot on: excellent condition and packaged well for shipping. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast. Not a single problem with it since i got it almost a month ago. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Blue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has amazing transitioning. The software for Microsoft has been surprisingly efficient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer will not turn on intermittently. I will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy.This is the worst on my way to return tomorrow

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal i am glade to be able to go to best buys and get the help i need

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard Luck Diane

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it me or the computer Because I am having trouble setting up this computer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    blue laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kept crashing and I had to constantly restart it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing good for this computer to say. Stay away!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the worst!! Very slow connection and it blacked out on me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this the fastness of this labtop, and its a really good for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BLUE HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Laptop ! Top of the line! Only thing that’s really missing is touch screen.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I’m not happy with this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good. Just took it out the box and it was acting up. Too late to get a refund so I have to see if geek squad can fix it. However my daughter purchased the pink one 2 years ago and didn’t have any issues so I’m not sure what’s the deal with this one?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    VERY short life.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At 14 months it no longer can be turned on. Waste of time and money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 2 out of 5 stars

    Low space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get it it’s a low price laptop but absolutely no memory other than that it’s good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst lap top I have ever bought. Too bad the return date has passed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i went back to HP from my chromebook. So less confusing and very user friendly.

    I would recommend this to a friend