Customer Ratings & Reviews

I haven’t even had the laptop for a month and it will not cut back on. Screens blinks every time I hit the power button. Not a good laptop!

When I got this computer there wasn't much on the website describing what it was. I was able to get it and test it for a couple days. I will say that it took almost 2 weeks of constant fiddling with it for it to complete all the updates, get signed into all of the accounts that were important, and get it up and running. I originally got this computer for my son, unfortunately he isn't able to use it because it is not a touch screen, And for some of his school projects, it's much easier with a touch screen. I honestly didn't know they made laptops that are not touch screen...but I found it!! When he does use it, He's having a lot of issues using it. I honestly would return it if I could. It's pretty slow, and every update takes multiple hours. Other than that, it's a really beautiful white color, it does everything you need and HP to do. And it's the perfect size to work with or travel with. If you are looking for a cheap computer that will do the bare minimum, this is the one.

Just bought it for 2 weeks, it keeps asking you to restart. And finally it totally down for itself

This computer is so slow and freezes a lot! Display is okay.

I really do not know, I was in the store and wanted a white one, this was blue

I only had this laptop for a month and it’s already acting crazy it cut off and won’t cut back on at all it’s definitely a waste of money yes very affordable price but the quality is very poor so if you’re looking into buying one of these laptops don’t even waste your money or time

computer is ok do not like win11 should have opted for 10

This HP laptop was a great upgrade for my personal home use! It was super easy to set up following directions on screen upon start up. I was able to use my cloud account to transfer files/data from my old laptop to my new one in a quick process. It came with a charging cord and has multiple USB outlets as well as HDMI. It came with a free Microsoft trial program which was also easy to connect to. The keyboard is quiet and the mouse isn’t overall sensitive. WiFi connection works great and the speed is satisfactory for my needs. I have used a few of the Microsoft programs and found all of them fairly simple to use. The picture is really clear and colors are very vivid. I’m pleased with it is lightweight making it easy to take with me while traveling. I like that it has the fingerprint id to prevent anyone else from getting access to my data. I have found the memory space to also be satisfactory for my needs as thus far. Overall I’m delighted with this HP laptop and the ease of getting it up and running on day 1!

I wanted to run this laptop through its paces before I sat down to review it. I even let my mom test it out for a couple days. That said, this laptop “may” be good for senior citizens for some general web browsing but I would not wish this unit on students though. 4gb of RAM on a Windows PC is crawling. Using this laptop with this configuration really limits you to Chromebook functionality, and aside from web browsing and Word processing, your utility will be very limited. The display on this laptop is dull and very difficult to read. This is not a Chromebook and therefore should not act like a Chromebook. This is a Windows PC and you should be able to expect higher productivity. The build quality is flimsy and just a step above cardboard. The keyboard flexes when you type on it, the mouse pad is mechanical, and you feel it through every interaction. I would say that the price is its saving grace, but you can get a very functional and capable Chromebook that can do more than this Windows PC can.

worked only a couple days! dead. avoid this item

The worst laptop and I can’t even return it. I wasted money on this laptop and now have to you buy another one

It keeps coming on and shutting off. I’ve tried to call someone and am still waiting on a return call.

I am very pleased with this laptop. The set-up was simple, it's easy to maneuver through the different programs. Installing programs/ apps are quick and painless. Browsing speed is phenomenal. I am very pleased with the battery life as my last laptop had a horrible battery life. Having more than one USB port is great. The clarity in the screen is incredible. It's so lightweight which is another great thing about it. Lastly great price!!

wayyyy toooo slow. couldnt even get into setupp of this thing horrible!!!

The laptop glitches and I am not able to retrieve my work from it

It Stopped working after 2 months of using it for my child’s homework.

I only had for 2 weeks and it stopped working i returned it

This computer is great for the price I paid but it moves kind of slow and the resolution isn't the best. Please don't download Mcafee, they tried to scam me. Use the security features that come with the computer or another trusted security. overall I like the color of it and the keyboard is very easy to type on and the mouse pad is sensitive but my old HP computer died out on me and I chose this one.

To whomever is viewing this review, PLEASE do not get scared about the individuals saying this laptop is a slow, undesirable device. Simply, most of them have not or do not know how to rid the device of the pre-loaded bloatware which comes with it (standard practice for Windows machines). I am a guy who came from a $1400 M2 MacBook air which I thought for the money was just ok and opted for this device instead. Let me TELL YOU, once you open the box, turn the power on and allow the pc to download all necessary updates (took me about 2 hours for me to just sit and wait painfully).. This device is then ready to be utilized in FULL Windows 11 mode (not 'S' mode which is by default for this machine), de-bloated and de-animated (maximum performance) before full functionality that most of these reviewers are not receiving simply because they have not taken the time or do not know how to perform these steps. First to get out of the Windows 'S' mode, I recommend looking to the internet. Once out of 'S' mode, turn to the web browser (default Edge) and search for 'CC Cleaner'. This free program once installed on the machine will allow you to rid of all the bloatware programs (common Windows practice) that were installed on the device. Once the programs are all ridded of the bloatware, turn to the internet and see all the advanced Windows settings in regards to turning off unnecessary animations, game mode (not needed especially for this machine) and adjustments to the minimum processor speed for both battery and plug in. Once you turn off/tweak these critical settings, the device PERFORMS. In conclusion, this HP 14" is a wonderfully designed, steal of a product once ridded of all the unnecessary junk and tweaked to a stress free experience.

User friendly and easy setup. Great for basic use.