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$359.99

Customer reviews

Rating 4.1 out of 5 stars with 2529 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,529 reviews
  • Cons mentioned:
    Screen quality
    Tech Insider Network Member

    Rated 2 out of 5 stars

    I never thought I'd recommend a Chromebook...

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, if you're looking at this computer, I'm guessing it's between this and a Chromebook. I never thought that I'd actually recommend a Chromebook (they've always struck me as "baby's first computer"), but I think that I have to... This machine is running Windows S. I figured, great! You can run some real applications on here. Not really. The "S" means that it's kept in the Windows sandbox and doesn't play with other programs. You're restricted to the app store just like a Chromebook, only Window's store isn't as extensive. Now that you can use Word, Excel, etc. through the Google store, you might as well get a Chromebook for school. This machine has similar specs to a Chromebook, so it should be similar, right? Nope. The specs of a decent Chromebook make for a laggy experience with a machine running even a limited version of Windows. But you can at least have a decent experience with web-browsing and some simple videos, right? Nope. The lag gets you again. I tried watching 480p videos on YouTube and you get sputters every minute or so, even with nothing else at all running in the background. Every aspect of this is a profoundly cheap machine. The screen isn't great, the audio isn't great, the keyboard feels cheap and flexes really easily. The design of the machine even makes it look like the keyboard is permanently flexed and I needed to use a ruler to see that it's actually flat. The plastic case feels cheap... Just get a Chromebook. Even a low-end one...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 2 out of 5 stars

    A Very Budget Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew what I was getting when I bought this laptop considering the price. A couple of things I've noticed / done to make it a travel laptop that I won't worry about if it gets stolen / lost: * Format the HD with Debian/Ubuntu as you soon as you buy it. I can't imagine using Windows on it considering the processor speed and memory * I had to disable the trackpad and use a USB mouse. It seems that it's easy for the trackpad to stay pressed continually, at least on mine, making the computer unusable. * Power / Suspend doesn't seem to work on mine. I had to disable suspend, so, when I close my laptop, it doesn't go into suspend mode. Not sure if it is a HW issue or SW, but, couldn't fix it. I'm willing to accept these flaws considering why I bought the machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lovely products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product with lovely price. What a lovely product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U love this laptop. It’s sleek and light weight. Very quick to setup. Gotta love hp

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of this laptop. I bought one in 2023 for myself for college and I just bought my high schooler one. Simple laptop that meets our requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect for school

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is going back to school. This is perfect for her. Lightweight, compact and versitile.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful great exceptional marvelous supercalifragilisticexpealidocious

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer especially for the price. Easy pick up. Great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been awhile since I've purchased a laptop, my experience at the Best Buy location was good, i had to wait for a few minutes before someone helped me, but i do love my computer

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Easy to set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up .. love the color ..was easy to set up with my printer..

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Lover this computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this computer. It is so easy to use. Great Buy was very helpful when I was looking for a computer.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and value. Easy, deliered to my door. Ease of install

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good size, beautiful color

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful computer, color and just very comfortable for my use. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very easy to use convenient for travel. I enjoy the quickness of navigating thru it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great value & amazing performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the price. As a college professor it allows me to keep my student's information track.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice item works very well love it. And it move the speed I want it to move and it had windows 11

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    HP Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great laptop for entertainment purposes had to return and swap it out due to it not having enough RAM for the tasks I would be performing. If you need something simple to scroll the entertainment stream movies and tv shows on this laptop would be perfect

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Ram

    Rated 1 out of 5 stars

    Stay away!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT BUY this laptop! The processor is known to be terrible and I should’ve done my research deeper before buying. It wouldn’t even hold two tabs open at a time response/lag time was over 45 seconds. It let me start it up and get it registered just fine but after that it kept crashing. Took it back the next day and the associate said “If I would’ve seen you here yesterday I would’ve warned you. They literally all get returned within a week or so” had to exchange for a better laptop, definitely go with at least the i3 processors never ever get a Celeron

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Affordable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for school and found this one. It's perfect for basic tasks and fits my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for someone. Great lap top for the price. Small and light.

    I would recommend this to a friend