Customer Ratings & Reviews

I just love this item. I was surprised it came in multiple colors. The ease and functionality is great. I would most definitely recommend it to people I know. The instructions are clear on the computer but… the only thing that is not too clear are the instructions on how to reset the computer back to factory status.

It is working perfectly. And it fits perfectly my needs.

Laptop works great for running wrestling tournaments. Great value for the money.

It's slow in typing and opening the Internet but for the price it was worth it.

Haven’t used it much, but it’s a little slow. Hopefully gets better. But for the money it’s ok.

Needed a new laptop for work. This was perfect! Thx

Reasonably priced, very basic laptop. Not being able to access my desktop, I wanted something larger than my phone screen for daily use. Easy to set up. Had no issues getting into Facebook, Pinterest or my banking information. The hubby has the same laptop and wasn’t pleased that I had purchased one. He said there’s no space on it to load anything like U tube, etc. I’m only using mine for searches, so I should be ok.

Good price for the HP value. Scheduled delivery was on time.

Perfect for checking emails, it's pretty good if you are not gaming or trying to store alot of stuff.

It took a few hours for it to connect to my Wi-Fi and work well, I even took it back to the store for them to tell me tough crap. smh all I could do is return it or pay geek squad to look at it. Thankfully this nice Hispanic guy helped me with geek squad I say Hispanic guy because if I knew his name, I would say it because I thank him for helping me. I took it back home and it finally worked. So far so good now.

I would highly recommend this laptop as a gift or even personal use! Very easy to navigate and set up!

The computer is good for the price. It slow to open windows pages.

Reviews were great so I purchased this. Had it for 2 weeks. Used it once to set up and second time I used it for school work. The second use I had the web open with 3 tabs and Microsoft word and it glitched several times and froze. Turned it off for the night and next day tried it and it would freeze trying to open the web and word. Went in to exchange for it and waiting for it to arrive. The geek squad had to help reset the old one because it was frozen and said that I was doing to much at one time for this laptop(a web browser and word i don’t think is much) and that even if i do what it can handle that with these ones that in 5 months it’ll likely give out and I’d have to buy a new one. I hoping with the new one that comes in I can make use of it.

Decent laptop Very east to set up Very beginner friendly

BestBuy staff are really efficient and professional. This laptop meets my need except that I seldom use it but other laptop.

Much faster than I imagined. Nice coloring. Works well.

I bought under 200 with free mouse for school. Works well for school work. No touch screen and keys do not light up. Somes time slow. I added sd card for more memory.

Great for students and keeping up with classes. Excellent

Got this for my son for Christmas! Hes absolutely in love with it.

Nice price and it gets the job done as far as grading papers and looking up stuff