Customer Ratings & Reviews

Nice price and it gets the job done as far as grading papers and looking up stuff

No complaints. I knew what I was getting when I bought it so I tempered my expectations. Just really needed a machine to browse with, use for email and run simple apps on. It does the trick well. Noticed the processor is a bit slower when compared to my other machines but happily surprised with it overall. I assume it could do more if I asked it to. Feels a bit plasticky but a good by for the price IMO. Giving it 4 stars (not 5) only because it’s really a basic, introductory type of laptop.

Excellent condition for an open box item, and works fine.

All of the employees were fantastic! The geek squad and every employee at Best Buy went over and above everything I could have on any expectation for customer service and helpful

Purchased for my mother. She loves it more than anything I’ve bought her

Great product long lasting battery no complaints perfect

It runs a little slow. I bought it for school and am required to use Zoom. Error message stating low bandwidth appears at times.

Thought this was the perfect gift for my grandson since he will be going to college. Liked it in blue cause it's his favorite color

Great everyday use laptop - not enough memory for running any games or anything, but if you need a value computer just for your typical office setting, this is a great buy for sure

I just love my new laptop. its so efficient for my new classes that I'm taking for criminal justice. I had such a pleasant experience at best buy in Downey that next time I'm looking for something electronic I'll go there. the service was impeccable. thumbs up from me.

This was a good purchase. No issues thus far, excellent condition. Customer service was great in store for pick up was seamless. I will continue to do business with best buy. 5 star experience

Its defenitly good for the price but its very slow at times

I did not like this product at all, i needed this for school and this computer worked very slow, i needed the camera to work well but it kept lagging.

Very good product. It came on time for Christmas. I was happy.

I love this computer. I had it before and it was amazing.

Overall pretty good but a bit on the slow side. Came fast and on time

I needed a laptop for simple work tasks and this worked perfectly!

Not so good as i thought very slow to respond to my commands.

great little product easy to use great cost luv it

Lightweight love the keyboard. Great purchase for the price!