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Customer Ratings & Reviews

$359.99

Customer reviews

Rating 4.1 out of 5 stars with 2492 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,492 reviews
  • Pros mentioned:
    Color, Weight

    Rated 5 out of 5 stars

    Laptop top notch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of the blue on this laptop. I enjoy How light the laptop is ans how fast it charges

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer! The high school teacher gave it rave reviews when my student took it to school!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the speed is good light weight and easy to take around and stays charged up

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Works for the absolute basics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only good if you have a great amount of patience and above average technical knowledge. I had bought two for both of my young children. BOTH laptops had these same following issues. Takes forever to turn on. Once turned on, don't let it go to sleep or youll find yourself holding the power button to turn off and then waiting for it to boot up again. The wifi hardware will randomly disable so you have to go into settings to re-enable it. Sometimes the wifi hardware would not show up at all and would take multiple reboots to get the laptop to recognize there was wifi hardware. BOTH laptops purchased did this at random times. Im a network tech so I can say with 110% certainty that its not my home network causing any issues. When it did work, it was slow and buggy. Bottom line, if you NEED a laptop and have great patience and some technical knowledge in troubleshooting but dont want to spend more than $200, roll the dice and hopefully you wont have the issues I had with 2 of these. Specs-wise, these laptops are barely capable of keeping up with any kind of modern software other than word processing or super light office work, maybe light web-browsing. Give it a year or less and itll probably become a $150 paperweight.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop but i need more space on it. But is a little small but it's easy to use just like any other laptop

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be more pleased with this laptop. It is super lightweight, great memory capacity and the screen quality is excellent. I would definitely buy this one again and again.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Looks good and it does well for my basic internet activities. I was also able to install and run seamlessly simple software programming applications. I bought it because I didn't want to risk my MacBook by installing 3rd party applications. The office subscription really gives this product better value than the other alternatives... I would only recommend basic internet activities since the processor is not good enough to handle hefty tasks. But since I knew that no disappointment there...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    had a computer break down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    priced right<cheap>it dose everything i need.iam not at a computer level,ware i need anything with more bells in weasels .this dose everything i need,thankyou donald.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Affordable Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for school and home in general. Weve been looking around for laptops. We found this ine and the orice was incredibly affordable. Thank you Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptops

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the help of Best Buy I got the right laptop - most helpful

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    CD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is a little slow but adequate for its purpose.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Value Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for my daughter, not a whole lot of space for downloading but it serves its purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The Perfect Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I accidentally cracked my laptop which was an HP Laptop as well. I was nervous about purchasing this one because I was so familiar with the old one. First of all, the rose gold color is a really nice touch and adds a premium look and feel to the device. I also purchased the matching mouse, which completes the look. One of the most important features of the laptop is its battery life, I've found that the power source lasts much longer than my old laptop and the speed of it is awesome. This is definitely a significant improvement and makes the laptop much more convenient to use on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This product is high quality and works great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery doesn't work long enough. It has excellent quality in displays.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent school laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for basic usage which is what I need it for,but don't plan on doing anything memory heavy

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Really good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good quality laptop. The only complaint i have about it is the print on the keys is too thin and it is hard to see some of the print in less than perfect lighting.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Sad to say

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the laptop for approximately eight months. I was composing my paper and put my notes between the screen and my laptop (less than 12 pages), and now the screen is internally damaged. Hp does not cover under warranty and charges nearly the cost of the computer to repair. If you purchase get the geeksquad warranty or the computer isn't worth it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Decent computer for the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer serves its purpose for what I need it for. It’s not super fancy and unfortunately super slow so if you need fast and fancy this isn’t for you. I think I’ve only used 5 times since I’ve had it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice small compact laptop it does everything I needed it to

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A affordable HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift. She loves it. She does her homework. Etc

    I would recommend this to a friend