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Customer reviews

Rating 4.1 out of 5 stars with 5920 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 5,920 reviews
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I need as a college student. Super fast processing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Price!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for the price. I have good Wi-Fi service so speed is great.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Super slow on day 1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took forever to load pages on the internet on day 2. I tried on chrome and edge. Nothing. No it wasnt the internet. Also it wouldn't let me download the antivirus included by best buy because it wasnt a microsoft app. Wth? Had to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer. Easy to work with. Got it for my online schooling and it is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop that does more than you can imagine for a small unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The super shopper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service good people I really like that I really recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love It perfect for school runs a little slow tho but overall good work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop haven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets our needs and continues to be reliable year after year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works relatively well and the speed is just what I needed.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Not sure how this has so many good reviews

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning the laptop because it cant load anything within anreasonable amount of time. Straight from the box new and it runs at snail speed. It was bought solely for college school work and it cant even manage that. Not sure if i got a dud but super unimpressed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for basic use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good one for basic tasks... Fast and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop with touch screen value thanks besybuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy great deals nice staff.. love this

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    WORST LAPTOP DO NOT PURCHASE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish i could rate this product zero stars because this is honestly one of the slowest laptop i have ever purchased and best buys 15 day return policy is even more garbage then the laptop. So overall save ur money and don't buy this laptop

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Homeschooling!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome option for homeschooling.My son loves it.Its fast and no problems thus far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not good for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for everyday stuff. Not good for gaming

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Back to dial up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this laptop has very good features, it was so slow to open pages I actually thought I heard the dial-up sound ringing in my ears. Even after turning off everything that was pulling the wifi signal it didn't get any better. No ethernet connection so that was all I could do. I guess that's what you get for $200.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worse laptop one can get.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, the worst buy ever done in my life. Did now work at all, there atrocious connectivity. Couldn'tt return it, upsetting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop for the money, really impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows S.. so far haven't had any issues my daughtet loves it and it feels premium

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a minimum price. My kids will use this for homework!

    I would recommend this to a friend