Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$1,549.00
Save $670
The comparable value is $2,219.00

Customer reviews

Rating 4.1 out of 5 stars with 5920 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 5,920 reviews
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the product is good and have a great picture on the laptop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dead in 4 Months

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 7 year old to do homework on, mind you its ONE WEBSITE. No documents or anything. She has one tab open and stays on that one site/tab. Its completely crashed out. Charges and wont do anything else. We tried hard reseting two different ways and using the motherboard failure correction. I wouldnt even recommend it as a paperweight.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slower than usual

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is slow due to all the updates with windows 10

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Good price. Get what you pay for.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slow and doesn't have all the features its claimes to have .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent for school

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s decent but i mostly use it to class to get studies done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service as always! Enough said...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop, it runs fast and is perfect for my school work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compact laptop. I love the blue color style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great entry computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not top tier but works great for what I need at great price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for simple tasks. Kind of big to carry around.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i feel i should of purchased a better computer. it runs slow speed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop for an amazing price. Absolutely love the blue color. Haven’t had a problem at all with managing apps, emails or even streaming. Not sure why I hesitated on buying it. Great speed, picture and battery lasts for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christian Legette

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school and work. It's fast and it has a lot of features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Michelle

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great at first but now not running correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100 percent satisfied

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my second job. Best computer I’ve ever owned. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wanda E

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use for Junior year college. A much needed upgrade to windows 11.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All pros no cons

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor, lightweight, I love the color, and very affordable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for the prices. There is a piece in the back where it folds that keeps falling off but overall a good buy.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Absolute garbage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time buying a similar model differnt color. Added no programs, taking up no extra space, 2 months in (outside the return window) and its so slow its basically not usable so we are stuck with this piece of junk and will have to spend money on real computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great recommend but for gaming probably not.

    I would recommend this to a friend