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Customer reviews

Rating 4.1 out of 5 stars with 5920 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 5,920 reviews
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my daughter's home schooling plus she loves it ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good value product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value product The Windows Safe option was not clear but BB staff told me how to opt out of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My bestbuy purchase.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer cost a little but very good to my studies etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap PC Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent PC for the price, nice color and free service software bundle.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Worst Money Ever Spent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst laptop I've ever used. It's extremely slow and lags. I can barely get anything done that i need to like basic word documents or e-mail. I wish I could return it but unfortunately Best Buy doesn't give you much of a grace period for returns.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded the laptop because my work laptop was starting to act up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK for the price, lightweight, if internet/email is what you need, it's not bad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good choice for those who start using laptops, great screen and great price for a laptop like this I highly recommend it

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Horrible Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE! Do not buy this laptop. It was moving soooo slow when I first got it. It is so dim with the brightness all the way up! Now it takes me at least 3 minutes of holding the power button just for it to come on even if I didn’t shut it down. 0/10 DO NOT recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great durable low cost laptop with many great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good quality and professional and courtesy it was a computerHP

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little hard to figure out has voice command. Still logged in as visitor, cant figure it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price, runs a little slow but overall it’s pretty good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful to my needs on what i need to get done

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is slow...like very slow. Sometimes it takes up to 15-20 minutes to start up

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick shipping. Very light, user-friendly. Perfect size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, good value for the price. It does everything I needed it for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s good for simple things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad laptop. I just expected a bit more. It would work great if it’s just for schooling/research. I played Sims 4 exclusively on it, and it worked great for a few weeks. After a few weeks, the game stopped working entirely on the laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Like this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it’s fast laptop love color fast speed good akso

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Missd

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and fast. Love it than some of my computer in the past.

    I would recommend this to a friend