Customer Ratings & Reviews

Worse laptop I've ever purchased. It was beyond slow, i got so frustraited with it I was never able to use it. I've since returned the laptop and even the guy at the counter could'nt get it to do anything.

Arrived in one day.Easy to set-up and it loads pages quickly.

Didnt even have enough memory to turn on. When i brough it back even the employee didnt question it. They tried to get it to load a log in screen and it would not. Do not waste your tine on this one

Its advertised as a CPU to be used for serching the internet ect.... nothing heavy.... but it struggles doing that... its very slow... it wont even allow you to check your emails at a consistent speed.

I ordered it through pickup and it was no problems. Ideal laptop for college student. Slim and not heavy. Beautiful color too. Only problem is if your looking for more space than given, you would have to purchase space.

Not really my cup of tea, barely any memory, slow processor, slow to come on and load even websites. Would not recommend

Purchased 11/6/2022, battery failure 7/21/2025: only works (and runs slowly) if plugged in, battery no longer charges. Average use 1 hour/day for Zoom meetings. Battery isn't removable/replaceable, not worth the repair cost.

Was a lil complicated but had issues figuring it out

Not working the way I hoped. I had HP before and it would work great.

Good laptop and very fast and good price wish they had more

For a brand new laptop, it sure was very slow. It took forever to load. It was too late for me to return it but I would love to return it and get a different one.

I love my laptop, not too big and not too small. Easy to travel with it.

This computer is garbage. It is incredibly slow from the beginning. We've had nothing but issues with the computer since day 1. I've tried to reset it to factory settings and it won't even allow that to happen.

It's a good product. Price,speed,battery life and efficiency.

Software is not what I expected but it is doing what I need it to do overall.

I am pleased with the performance of the HP - 14" Laptop running Windows.

I’m actually considering returning this product. I do not like this laptop. The color is horrible, the keypad stops working sometimes, just very low quality all around

Laptop has slow startup and weak internet connection

Quite slow. After the first week it was almost unusable with how slow and laggy it is

Love it. Works great. Very clear pictures, and very fast.