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Customer reviews

Rating 4.1 out of 5 stars with 5920 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 5,920 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, easy to use and fast. Display image quality is amazing. Not too big but not too small either. Plenty of spacce on keyboard to have hands relaxed to type.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the worst purchase I have ever made. It absolutely will not load anything when searching the internet. Worst part is they only give you 14 days to return if you are not satisfied. Not happy at all.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    You get what you pay for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my nephew's birthday and it has given him problems to load the page since day one. Unfortunately because of work i hadn't been a le yo return it and now its too late. It sucks, dont buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Glitchy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well except for a few glitches here and there

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good value-deal of the day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on a “Deal of the Day” therefore good for the price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Immediate Problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major problem in less than 3 months had to take back to the store to see if it can be repaired if not replaced. Waiting for follow up from customer service department

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    You gotta buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and its worth buying, Video and picture are perfect

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Major disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate to say anything negative because I love HP products and bought and enjoyed several laptops through the years. But this model was a major disappointment. Its slower than molasses.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap and good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the money. Not slow and has good picture.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not do more than one task at a time and so I could not use it for work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality purchase with good storage space. I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Very slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ssssssssssllllllllllllllllooooooooooooooooooooowwwwww

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    It’s extremely slow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you really need a good computer don’t buy the computer because it’s going to be a waste of money. The computer is so slow you will not be able to do nothing on it. It’s like totally a trash.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. It’s very pretty and functional.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow using the internet barely works right out of the box, returned immediately.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Could have done better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer doesn’t turn on all the time. I have to change the code to get into it at least once a week. The internet is always in not responding mode. I think a new computer would have been a better choice but I needed one just to get me by.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Horrible product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Computer is really Slow. I’ve had it a couple a months. Initially i bought an hp laptop and that wasn’t any good so I traded it in for idea pad and it’s even worse. Very slow!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift. It work for what she wanted for she liked

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop is to slow to start and to noise not recommend

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Sluggish interface, very slow! Not worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely slow! Won’t even load Chrome browser properly let alone. Can’t even perform basic tasks, let alone run any software!

    No, I would not recommend this to a friend