Customer Ratings & Reviews

This work laptop is a work horse!! I use it Daily! I use it for everything, every project, every part of my work and pleasure day!! It's awesome and works Better than any I've had before!

This is Great for my son attending college this year!

Freezes up all the time, screen constantly goes black.. i havent had this laptop a month and its always something.

This laptop worked for less than 48 hours. Extremely slow and glitchy. I couldn’t even turn it off. Disappointing but for the price, I shouldn’t be surprised.

You get what you pay for. So buying a $160 computer ahy would i be suprised that it loads like a 1995 HP?

It’s was an open box listed as excellent condition. In about a month the screen went totally black it was after my return date was over. I took it to get fix and I was told it was a crack inside the screen that eventually went all the way though.

My main PC was hacked and I needed a computer to do my finances. It was adequate for thr job. Email was very slow in downloading. Bur for the price I wasnt expecting much and thats what I got. The Best Buy associate told me what to expect from the laptop. HE WAS CORRECT

The worst laptop I ever seen in my life, my high school laptop is faster than that and I got it 6 years ago in middle school

I was not apprised of the celeron's limitations... it really is too slow for anyone but the most basic of users.

Like the laptop but it crash on me an never work again

This laptop was so slow that it was unusable and I returned it. When I took it back to the store, an employee confirmed other returns for the same reason. Do not purchase this laptop.

I was never able to download the free Webroot software. I had a chat with the Tech Support and nothing was able to get resolved. Therefore, one of the reason I purchased this laptop never was able to be of benefit. Kind of a ripoff.

Nice computer. Hubby uses it for games and browsing.

Screen faded in and out upon opening and turning on for the first time. Tried to return and was told that i had to let Best buy send it off to get fixed. Currently waiting on it to be fixed.

I needed a laptop for my work and I didn’t want anything too fancy or too large. I shopped around and found this to be the best value all around. Perfect

I hadn't planned on getting a new laptop until my current one came up with kernal page error and then wouldn't open. So I immediately started looking. I love HP products and saw this one. Size and weight wise it is much smaller then my current laptop, which will make great when I have to travel. But small in size doesn't mean small in any other way. It has the same amount of memory and everything else that my older laptop has. And I have my bluetooth keyboard and mouse paired with it and that makes so easy.

Not impressed with this computer at all. The associate helping us wasn't very helpful, was too interested in his conversation he was having on his phone than with us. Had I known the lack of memory this laptop had, I would not have bought it.

computer is defective (top row does not work correctly) and best by wouldn't exchange or let me return it, brand new out of box and they said because I didn't purchase the extended warranty

Super disappointed in how extremely slow this computer runs programs. I realize it is a cheap computer but waiting 2-3 minutes for something to load on fiber internet. No thanks.

Sound is horrible. For a $1,200.00 the sound should be facing forward