Customer Ratings & Reviews

My son haven’t even got to use his computer since he got it. It’s been in the box since Christmas because this laptop moved sooooo slow and sucks BAD

Unfortunately this computer moved to slow. Once I finally got it set up I couldn’t even seach things on the web due to it taking too long. Ended up returning.

It just deleted my os off the computer after I barley used it and it was working fine the time I used it and then next time I turned it on i couldn’t do anything not even get into the computer And I needed it for work and Sa’s screwed

Ok product, overall I would recommend hp products!

Returning for 2nd time, we will have to get a different model, this one did not work at all, won’t open any app or browser will just lag until errors pop up, completely unusable.

it's an alright laptop my system keeps having problem keeping the time and date where it goes back 2 to 3 days change it then 2 and half hours later time goes back to when I first got one the computer

This computer was so slow I would not recommend to anybody. The store worker even had a problem using it when I was returning it. Worst computer. Would not recommend to anybody.

I don’t recommend buying this computer. I took it out of the box and it completely froze, the battery died super quickly when I did get to use it. Super slow, put your money into something better

Horrible product. Does not work, basically you would be better off with a laptop from 2005. The actual worst customer service experience I have ever had. Basically they laugh in your face that you purchased such a cheap product and do nothing to help you. DO NOT BUY

Got this on a great deal very easy to use and setup

Not very helpful machine, was too slow to do mathematical calculations quickly. Connecting to internet was challenging, not sure if it was machine or software that wasn’t working properly.

This computer is good for my music business. It carries out all of the necessary functions that i needed. In addition, it was affordable and fit my budget perfectly.

HP has been so good to me in the past! This time, not so much. First one got stuck in "Updates" - tried everything, took it back. Second one - same thing!! Too bad, otherwise a nice little computer at a good price. I switched to another brand.

Laptop is a good price but runs extremely slow. I was trying to take an assistant that was timed and almost ran out time with the pages taking 2-3 minutes to load.

The unit died less than 2 years. I sent it out to HP for repair since it was under warranty. However their support kept telling me it was not Covered under warranty cause it had damage. However - they were never able to document what the actual damage was- no evidence or proof. After several attempts dealing with support - they never got back to me to inform me of what they found as damage. I gave up and will never purchase an HP again.

I haven’t been able to connect to the internet since I got the laptop and using any internal functions have been very slow as well.

Not ideal for school work or opening documents unless you dont mind taking a long time to open. Ran super slow and wasnt able to get work done in an ideal time.

This product wasn’t good I brought it for my grandson to use his first laptop for kindergarten it wouldn’t hold a charge, it was hard to turn on and to get to the apps was horrible.

Worst computer I’ve ever owned. Freezes up constantly and is sooo slow. Ignore the good reviews. I thought it would be a good basic computer but I was wrong

This might be the worst computer I’ve ever had. Can’t do anything on it, when I search all I get is page is not responding and it’s super slow. Nice job on making junk HP