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Customer reviews

Rating 4.1 out of 5 stars with 5920 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 5,920 reviews
  • Cons mentioned:
    Memory

    Rated 1 out of 5 stars

    Storage & Speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what i expected! Not much memory to do what I need to do, don't know much about laptops and i must say you get what you pay for

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage! Save your money. This is the slowest computer I've ever owned. Had to use my phone to order plane tickets because the pages wont even load.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simple, cheap, effective

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great no-frills Windows laptop for basic needs. Have had no issues so far and is snappy enough for web use including video. The shell casing color looks good to boot!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s way too slow! Not sure what is wrong with it, just got it this year. Unfortunately I didn’t use it right away so I couldn’t even return it. It’s sucks

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for average use. Screen contrast and brightness is not ideal.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer runs very slow. Would not recommend, I would return it but it’s past the window if return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not sure if this laptop was a refurbished one because it is very slow and does not work well. I keep getting not responding messages

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just stopped turning on after about a month. Even when it worked it was extremely slow.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow! This laptop is a nightmare . I can’t even browse anything because it’s saying I have a virus this is the second time I turn it on

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Wouldn't buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop and took it back within a week or so. Runs super slow and freezes even when using Microsoft word. Gets super hot while charging. Took 2 hours to factory reset.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad product and not recommended. So slow and temperature go so high

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Computer Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is fine for your basic needs; however, it freezes many times. I could be just turning it on or in the middle of doing something. It will freeze. Besides it freezing, it's fine.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No speed, tough to set up, didn't care for the new internet connection with Microsoft. Was going to use it for a conference and it was so slow I returned it within days of trying to make it work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy fair condition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a open box fair condition only came with laptop missing charger missing box manufacturer warranty expired in 2023. Was a open box from 2022. Paid $89.99 brand new was 143.00 after buying charger it would make it same price as a brand new one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow and pretty much useless, it is extremely slow don't waste your money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    very slow..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very slow but should I expect for the price. I was trying to set my laptop up and saw how slow it was running, gave it a couple of hours but there was no resolve. returned immediately

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    New laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literally jus got this and it runs sooo slow. It wont let me download good and its lagging and taking forever to load. I cant even get on Microsoft edge.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Not good!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up returning this laptop! It was super slow to open anything on the web or even simple things like trying to open the settings!! I wouldn’t recommend this one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect laptop for a student!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the perfect size for a student. The keyboard sounds like a dream and setting up is super easy! The storage is just enough to get work done! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Hp Laptop ( Blue) the

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s works for my gaming devices and it’s very nice. Not only is it fast and efficient , it’s comes with Microsoft so it makes everything easy for college as well.

    I would recommend this to a friend