Customer Ratings & Reviews

I love HP and never had issues with the ones i bought in best buy. I needed one for school and this specific one was recommended. Of course, it had to be ordered and shipped. Came jn percect condition. However it has slowly been acting up. Here we are, under a year from purchase, and it has stopped working. The geek squad has to send it off to get woeked on.. and i have to pay ON TOP of the geek squad i purchased.

The worst laptop I've every purchased. Constantly crashing when only having one website open, Woe fully under powered for even simple tasks. Absolute garbage, don't waste your money.

The graphics are very clear and crisp and I bought this to use specifically with my cricket cutting machine. It’s able to use Bluetooth and very lightweight.

My computer performs poorly and appears to be secondhand.

The computer was so weak every url entry was put on a wait status for it to come up. Contantly trying to load and when it did load it was too late.

Didn’t last long at all, waste of money. So laggy, couldn’t even do school work on it.

the wireless runs slow I can put it next to another PC and do a speed test and it at under 25mbps and the other is above 500mbps. the only thing I bought it for was to stream, so it's not that great.

Worst laptop i have ever used. Cant even load google without it taking 10 minutes. Insanely slow even using the FILES app. You're better off spending more money.

Don’t buy. Don’t believe other reviews like I did. It’s slow. Can’t even do zoom call on stable connection. This shouldn’t be sold.

Very slow, sometimes did not connect to items we were looking up. returned it the next day.

I feel that it is slow. Until this very day I have yet to accomplish anything on it!!!

Very affordable, works great my son loves it. He finds it very simple to use and get his online courses done. As well as watching movies and videos.

This laptop is good for what I need it to do I purchased it for my Crafting and it's working very well for that and not to mention the price it was worth my buy

Not sure what wrong with this laptop! The Worst laptop ever used, super slow! All the functions n apps response way too slow. My more than 3 yrs asus still faster than this one

Slowest laptop I’ve ever seen. I can not believe a company like Best Buy would sell/promote this product. Unbelievable.

It does not work ! Doesn’t load the apps nor turn fast anymore it hasn’t even been 3 months ! It’s fully charged and just wont load and freezes

This was very slow and would not open pages or stall when clicking. I was told I was not the only customer who returned it for the same problem.

Slow slow slow. Horrible hp I’ve used before. I bought the upgraded version and I

Returned after it would continually 100% disc and 100% CPU. Horribly cheap device.

It wasn't worth the price or the fact that it's slow.