Customer Ratings & Reviews

Highly recommend very nice product.happy with the purchase..nice price and very fast working.thank you best buy

It does what I need it to do. The only problem I have is that the mouse pad on the laptop gets stuck so have to use a Logitech mouse wireless.

Extremely underpowered. You’ll end up upgrading it within a year and that’s just for basic email and web stuff.

Really bad product.. will be returning. Very very slow and freezes when loading.. we bought this product brand new. Very dissapointed!

too slow even for basic tasks. HP can do better and better

I FOUND THE RIGHT SIZE LAPTOP I needed I love it I get my ink at best buy and my copy paper best buy is my store

I like it but can't use it for editing at all.Overall a good beginning laptop.

Slow and very basic wouldn't even recommend for my kids school laptop

Super slow. Runs terrible. Takes 10 minutes to load internet. You get what you pay for.

I needed a computer for work and I didn't want to spend a lot of money. This HP laptop does the job very well. Yes, it's no speedster on the web, but that's not what I bought it for. I use it to write, make Word files, and watch the occasional YouTube video (and it works fine for that, even with only 4 gigs or memory). Highly recommended for an inexpensive, basic computer for adults' children and students.

It was a great purchase for what I needed it for…. Paying bills, getting emails,shopping online and school work

This computer I bought brand new after my return day was up I started to use this laptop it’s very slow and shut on and off

Runs smoothly, however if you’re looking for something with more storage this might not be the fit for you! Great for its price!

Best lap top I’ve purchased in a while. Price was excellent and was on sale Father’s Day weekend when I purchased it.

Very very slow honestly would not recommend cant even load a youtube video takes forever

I would not recommend getting this. It’s very slow. It even take long time to fully cut on.

I purchased a laptop for my son for Christmas through Best Buy online. It was a very easy and simple process. I paid for the laptop and received an email notification when it was ready about an hour later. I drove to the store and parked in my spot. I informed the store I was there via text and shortly after, an associate was at my vehicle with my purchase. It was a great experience that saved me a ton of time.

This was great, great price easy to pick up and my daughter loves it perfect gift for a teenager on the go

Terrible. We don’t use it for much of anything. Tried to do some word and excel on it extremely slow. This is a dinosaur.

Had to return…didn’t work from day one…never connected to the internet!!!!