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Customer reviews

Rating 4.1 out of 5 stars with 5920 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 5,920 reviews
  • Rated 1 out of 5 stars

    Complete garbage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a simple inexpensive laptop just to fill out my pdf time sheet every week but it can’t even do that. 5 days past the return date and the WiFi no longer works computer has been reset to factory 3 times and still keeps crashing. This laptop has less computing power than an old white dog poo in the yard

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    First computer for husband

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer for my husband. This was his 1st computer ever and he really likes it. The screen is very clear when he watches live tv on it and the battery life is great. The functionality of it when he types sermons and bible study notes on it is great for him. I highly recommend this computer.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Bad Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very slow, freezes up abd will not work. Bad purchase!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Blue

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great little laptop for any usage small and lite enough to pick up and go with

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is a necessary evil

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a windows computer to do some of my work. This computer has a low contrast screen that is hard to read any fine print. The cursor will randomly jump to other text when you pause typing, even if your hands are not near the tough pad or mouse. Best Buy pushed Microsoft 365 at the time I purchased the computer, but 365 was already installed, getting a refund was a big headache, and they messed that up. Its only redeeming quality is it is relatively cheap.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. Exactly as described by associate at the store.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this computer to do some basic things and I can’t even power it on without the system locking up or freezing. I think iv used this device 2 times since iv bought it bc it simply does. It work properly. Honestly the biggest waste of 200$ I ever spent.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Hp laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible laptop...slower than dial-up. Would not recommend.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Urgent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to change my computer, this computer isn't good, it's too slow, is possible ?

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Battery is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very slow open window is slow is very bad for students

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Schooltime

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great picture not too small of a screen perfect for school

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Unsatisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awfully slow wish I could return it! Screen resolution is horrible!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it im doing my school work and it is everything i wanted

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very limited

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for anything but maybe youtube. Celeron is not a good processor and runs slow

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly slow. Not worth it. Find something else to buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    nice working basic laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price it is a great buy works well with lcd projector so far so good

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Don’t be cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very user friendly. Very slow. Good name brand but not with it to try and save a few bucks

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding laptop, works perfectly at a very low price. Excellent product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    What a hunk of Junk. No Kessel run record here!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect if you just want to have a blue laptop. If you want to actually have one that you can do more than play solitaire I would buy something else. Purchased it for my 8 year old for Christmas. Thought it would be perfect for her. Had to buy external hard drive just so she could load one game.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This quality of this computer was extremely poor, very slowwww omg do not buy

    No, I would not recommend this to a friend