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Customer reviews

Rating 4.1 out of 5 stars with 5921 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 5,921 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Functional llaptip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. S version of windows actually isn’t bad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great. I use it for home and school.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Certified by WHO

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it was certified by Best Buy I wish I didn’t buy it. Computer constantly cuts off while I’m working on it. I bought it on the 2 of August haven’t had a chance to open and set it up until today which is the 21st of August and what I can’t return it. My 1st of using it and it shuts off every 10/15 minutes. Throughly disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device works great with all of my devices and I love hp

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Hp reviee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for a great price. Love the dimensions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great back up unit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good BANG for the Bucks, served as a "Backup" recently---great job.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Basic computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a ok for basic use , but usage is sluggish. Not something I would buy again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is aVery good computer especially for all work needs.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow very slow, all you can do is browse but even that’s slow

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP great PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop--Easy to use--Reasonably priced--Glad made purchase

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Pretty looking junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful slow processor restore pages wait clock keeps running

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow and crashes a lot. A waste of money and I would not recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Strobes with some apps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok for most apps. But strobes on all pages with Big Fish Game Forest's Gummy Drop game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good laptop very usefull nice quality and good price

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started to glitch, screen just blinks now . Not worth it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, my mother was very pleased with the lap top.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not happy with this laptop was very slow not a lot of options.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowest thing i have ever bought had to return sadly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Everyday Use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfect for everyday use. I got it for my son to use for his school projects. It's perfect for all ages that are using to surf the web and do plenty of regular everyday tasks. It's definitely not a gaming system, but the speed is great for otherwise. Clarity is great, colors are vibrant and sound is impeccable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech member

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this laptop set up by Geek Squad. We had an older laptop restored to "out of box" at pick up. Allie explained the process and helped us with Microsoft set up. She was so very helpful. Maddie helped us with pick up on 4/14. Review of Geek Squad: EXCELLENT. So many of their agents have helped us in the past. Thanks to all. They're GREAT!

    I would recommend this to a friend