Customer Ratings & Reviews
- Model:
- 14-dq0035dx
- SKU:
- 11936776
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 3.9 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Not a good product...for an HP
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very limited memory, continues to stop, restart. Returned and the new model has the same issues. For an HP, this isn't worth the money...
No, I would not recommend this to a friendlow quality product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No Quality, its less than a month my child uses it but not functioning well, we need to replace it with Asus. my child is so sad because his classmates got Asus for $150 and functioning better than his and we paid around $200.
No, I would not recommend this to a friendHP - 14" Laptop - Intel Celeron
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer exhibited poor quality, with subpar performance and reliability issues, falling short of expectations for a functional computing experience.
No, I would not recommend this to a friendNot basic gaming friendly as it claims!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my 13 year old son, it says it works great for basic gaming but we couldn't see how. It hardly wanted to open any programs we even returned it and got a new one to see if we just got a bad pick of the lot but same issues.
No, I would not recommend this to a friendCan't keep it connected to Wi-Fi
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop last minute while we were out of town for a few weeks for my son to use for Homeschooling and then i figured we would just have an extra one handy but we have not been able to get it to stay connected to any sort of Wi-Fi
No, I would not recommend this to a friendDon’t Know Why This Was a Miss
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly disappointed with this product. It was a graduation gift that didn’t last her a month.
No, I would not recommend this to a friendLow budget low-grade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low budget low-grade laptop, struggled at the simplest task
No, I would not recommend this to a friendSadly I needed a laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got home charged it up Couldn’t set up went back to store they couldn’t either just slow never got a good WiFi connection I even connected it directly ended up returning it
No, I would not recommend this to a friendLasted one year to the day
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop exactly one year ago today and it no longer works . Has only been used a hand full of times . Would not recommend
No, I would not recommend this to a friendLaptop Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get laptop to connect to WiFi for initial set up.
No, I would not recommend this to a frienddo not reccomend
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.slow, no backlit keyboard, only liked the color scheme
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Mary,
I'm sorry to hear that your purchase has been a disappointment. I can assure you that we always aim to make our customers happy with our products and can understand how upset you must be that this one is not living up to expectations.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including issues involving speed. You can find that site here: https://support.hp.com/us-en/help/diagnostics?category=computing&issue=computer-slow
If any problem persists, please reach out to us so we can help you assess the situation and guide you through any applicable troubleshooting. On the diagnostic tools page, you’ll find a link to Support Home (our main support page) as well as links to contact support and chat with a virtual agent.
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a gift for my daughter, for school. Slow to operate from the beginning, but she didn't want to complain. By the time she spoke up, it was past the 14 day mark & they told her there was nothing they could do.
No, I would not recommend this to a friendworks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great so far but sometimes it takes long to load stuff up.
I would recommend this to a friendWork from home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm. Everything I needed in a PC for all of my work
I would recommend this to a friendAwesome Laptop and Awesome Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was an excellent price and was easy to set up. The screen is a great size for Zoom classes! It was such a great deal that I purchased another one.
I would recommend this to a friendGood for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good laptop but too slow. If you have patience than it’s great for you.
I would recommend this to a friendGood laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Descent speed. Screen is easy to see from most angles.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop, Best Buy I’ve made all year. Would buy it again
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in the product - the computer isn’t what I hoped it’d be
No, I would not recommend this to a friendHard pass
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would return this computer, but Office is already installed. This computer is constantly "not responding" or then closes out my tabs or just running slow. It's quiet frustrating, save your money and buy something else.
No, I would not recommend this to a friend