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Customer reviews

Rating 4.1 out of 5 stars with 5921 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 5,921 reviews
  • Rated 1 out of 5 stars

    Great store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get what I wanted but I still enjoy shopping at Best Buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14” Affordable laptop +++

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very affordable laptop for someone who is an average user if the internet and windows. Well worth the price!! Easy to setup!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Missing charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was refurbished and I knew that but it did not mention coming without a charger until pick up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash not worth 20$ wouldn’t recommend to anyone poor computer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer brand new; I had it only for 3 weeks and I had to take it to the geek squad because the update messed up the computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it was working good then for some reason i started having trouble accessing websites. I dont use it for anything too difficult.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst computer I’ve ever had. Froze immediately after I turned it on and continued to do it every time I tried to use it. Not worth getting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great student laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop for student use, we ordered 4 of them and the kids love them.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Doesn't work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this laptop for maybe a total of 10 hours and the screen has stayed black the last hour of it. Its been so slow as well. I thought it might be my internet connection, but my 9 year old laptop had no issue when I tested that one out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has little to no processing speed. I was very disappointed and will never purchase an HP laptop again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SMode

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t do the things i needed to do because it’s a ln S-mode PC.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    pm

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer was glitching from the start .not a good computer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this computer it’s just a temporary one for me until I can get a Mac book but it was definitely a good choice

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste your money.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Crashed within a month. Garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t do it!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete trash. Couldn’t even get set up. Way to slow would crash immediately.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT WASTE YOUR MONEY

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a great deal, only wanted it for streaming shows won't even work for that. Its basically a paperweight, don't waste your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The response time is very slow when u try to open google or anything in general

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP - 14" Laptop - Intel Celeron - 4GB Memory - 64G

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PIECE OF CRAP! Nothing more to say!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent for streaming, school work, and working from home. I love how the battery charge fast and don’t die quick.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dell Laptop Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not much of a laptop, however maybe some day it will work and i can access the Internet and actually use it in a useful manner

    No, I would not recommend this to a friend