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Customer reviews

Rating 4.1 out of 5 stars with 5921 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 5,921 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a nice laptop I love it there’s no problem with and the color amazing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what I expected. These Chromebooks just aren't as powerful as a laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Basic Computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer for the price. Not used to using Windows 11-but it seems to be working well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like the battery malfunctioned or something because the whole bottom is melted

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible don't perform at all. Not working. Not worth the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless!Only wanted to control lighting and drapery for home theater.Junk.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smart and light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop ive ever had. Ive recommended one to a friend and he is buying one like mine from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, inexpensive laptop that was easy to set up. Good value for the price and HP support is always a plus.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Slow processing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not real happy It tends to be slow. Our other computer “Dell” computer is much faster.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good more the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, I'm fond of HP computers, have had at least 3. Know what you're buying before purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I was looking for. It is small and compact, beautiful screen graphics and color.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hp Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer glitches way too much! I really needed it for school, it was a waste of money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Craft laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop to use with my Cricut machine ro craft. Worked fine for a bit but after a few months it just wont turn on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made. Not good for gaming. Bought item for child; very disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP laptop 14inch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It messes up a lot and I have to continue to turn it off and back on for it to work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not compatible.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am unhappy with my purchase. to my dismay i am not able to connect this laptop to my hp printer and may have to purchase another.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The description was spot on: excellent condition and packaged well for shipping. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast. Not a single problem with it since i got it almost a month ago. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Blue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has amazing transitioning. The software for Microsoft has been surprisingly efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product fast for home use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product fast enough for basic home use will buy from Best Buy again great value a great price

    I would recommend this to a friend