Customer Ratings & Reviews

Ok laptop for the price. For the price point you can’t really complain.

It the worst labtop i even buy can get mot to download on it

I purchased this computer strictly as a budget computer to update work orders in my shop. I needed a cheap machine that can get bumped around and get greasy instead of putting my Macbook pro through the abuse. The "cheap" feel to the construction doesn't bother me nor does the slow 4gb of ram. What really bothers me is that less than 2 months after purchasing it wouldn't power up. After troubleshooting with HP over the phone (which I have to add was a near-painless process) I had to ship it back to HP. They replaced the motherboard which was 100% covered under warranty. The problem was fixed but now I'm getting black screen flashes and a "device disconnected" sound effect occasionally which tells me there's either a loose connection inside the computer or another faulty part. I am extremely dissatisfied with HP. Hopefully others have better luck and maybe this was just a flub.

It ok needed for school, wish it would have been bigger and have a little more figures

Laptop is beautiful but not worth the aggravation it causes. The price truly speaks to how it is. Screen will randomly shut off, will lock randomly. I have never had this problem ever with a computer.

Not great. Slow. Apps close for no reason. Was open box. I should have moved on.

Wish the keyboard was lighted and the display screen was touch screen.

Not really what I was expecting based on reviews but its descent for now.

The speed was very slow. To do the updates took a lot of time.

Very difficult to set up and sync with email and phone

Not enough instructions of use for beginner, poor.

I haven’t even had the laptop for a month and it will not cut back on. Screens blinks every time I hit the power button. Not a good laptop!

I went to Best Buy on Monday and ordered for deliver by Wednesday. I turned the computer on and the sound from the speakers sounded like static. When I got to the next screen, the mouse sensor disappeared. After finally being able to get the mouse sensor back on the screen, I was unable to type anything to even log into my Microsoft Account. On top of that, the battery and plug were hot to touch after 15 minutes of being on. I placed it back in the box and will return it tomorrow. It sucks that I was unable to use the computer after it arrived two hours earlier.

Keyboard keeps not working, makes it hard to do anything even sign in is a struggle if I can’t remember how to make the keyboard pop up on screen

After fully charging it straight out of the box, turned it on and the screen started glitching.

I've used this laptop for maybe a total of 10 hours and the screen has stayed black the last hour of it. Its been so slow as well. I thought it might be my internet connection, but my 9 year old laptop had no issue when I tested that one out.

Got this computer two years ago as a graduation present, within two weeks it started having issues. Picking it up from the bottom on the right side would instantly make the system lock up and the screen would get all glitchy and weird. The wifi eventually stopped working, and so did the "turn off and on" tactic. I took it in to be repaired, but they only fixed the wifi issue. Overall, this computer has been reliable enough aside from that issue which still persists. It has a very low storage (60 gigs, less than some cell phones) but it works well for school and watching youtube/netflix and some small games. It's a cheap laptop, good enough for what it is.

Screen started glitching 15 days after purchase. Won't come on

Just bought it for 2 weeks, it keeps asking you to restart. And finally it totally down for itself

This computer is so slow and freezes a lot! Display is okay.