Customer Ratings & Reviews

I know I got what I paid for and couldve done better but i was hoping MAYBE it would have work worked amazing, boy was I wrong! Its so slow and laggy i couldve even click on an app without the little blue loading thing popping up next to the mouse arrow thingy. I am returning this immediately! Do bot buy it, not worth it at all!

The GeekSquad is second to none in talent and service.

This is the worst computer I have ever used. Half of the time it is so slow I can’t even use it. I have attempted on multiple different internet connections and it either won’t respond, or it is so slow it takes at least twice the normal amount of time a normal computer would use. I have never been so disappointed using a computer in my life.

Enjoying my new computer. Nearly have it set up the way I was hoping

The laptop is very awesome & touch screen now i can do my business

The computer was slow. I do like the laptop and it is a good size to do work.

Wouldnt load full pages in the first day. Tried to update it and that took so long I had to give up and just return it. I dont care how cheap it is, it should still work on the firsr day. It also felt cheap. This is a lesson to not buy a computer based on looks.

Great buy! Clean and fully functional. Bought it used and was hoping I didn’t have any problems.

 Good price good budget from my work stuff and I’ll be great to stream

The computer runs great but I dropped it by accident l, not even a hard drop and the computer screen cracked on the first drop (never had this problem with other Hp computers) . So if you plan on buying this laptop make sure to purchase a laptop case and warranty since it breaks easily.

Very good price for a home use laptop. Works right out of the box affordable and no speed issues for using office products or casual browsing. Definitely not a professional programmer or gaming system but if you are looking for an affordable home or school use laptop you won’t be disappointed.

Painfully slow. Literally just right clicking makes it freeze up.

It does everything i needed it for with decent speed

If you looking for a decent laptop that gets the job done nothing more nothing less then it's good

Great reliable starter computer for preteen. Great speed and programs for value

Specifcly i mean project flight and games like that

The computer very nice. However no charger was ever shipped with it. Then when calling Best buys customer service number zero help because they sent me to my location store which I received the worst help, the brought out and old cord. Not helper and the worst customer care ever.

My daughter absolutely loves it! Everyone at Best Buy was so helpful

Save up your money to get something better.. it is so slow and brand new out the box. Should be taken off the market. Really needed something affordable for work this was all i could afford and have to return.

Elena was great and informed me she was on the way. Highly recommend the extra 5 bucks