Customer Ratings & Reviews

Takes five minutes to open a edge browser, locks up constantly. My 5yr old cellphone is quicker. Bought for my kids and didnt realize it was this bad until i needed to use it.

Great buy for a great price does everything i need and more!!

The worst computer I’ve ever used. It takes a year to connect to a website, if it even does…. I usually get the popup that says “this page is not responding.” I’m now stuck with this piece of crap because Best Buy only allows 14 day returns. Very very frustrated

great lap top thin light weight and reasonably priced

Literally save 2-3 hundreds bucks more & buy a mac or a decent computer I can’t use this crap for just YouTube, really sorry computer, freezes all the time. It’s the slowest, I swear I think my old broken iPhone 5 works better

It was ok pretty color was just small was a good price out the box deal

Great computer. However. I can’t add my fav protection or word programs. Only HP allows

I got this computer for my daughter to use for her schoolwork/school games and it freezes all the time to the point she can barely even use it.

I just brought the computer as a gift for my brother. Once he put in all the basic information to get into the computer, he opened up windows and it cant even load the home page of windows.

Sucks!!! It has from the first day i got it, but i delt with it because of classes and now half the keys stopped working my mouse one side is stuck and the screen is messed up.

Overall good price for the quality of a HP laptop. Basically just use for Facebook and email so don't need more than this. Pleased so far - just a few problems with Microsoft Edge closing unexpectly.

Too negative to complete with minimum 50 characters.

Computer was fast for about a week, after that it’s really slow doesn’t let me download the applications I need due to “Unsafe applications”. I’ve downloaded the same app’s on my Dell Laptop with zero issues.

very very very very slow. it was returned. I didn't think computers were slow any more with all the new technology but I was proved wrong.

I will be sending this laptop back. Got it set up, no problem. What it doesn't respond to: It does not respond to Windows 11, does not respond to Microsoft Edge, does not respond anything to Microsoft in general. Even tried messaging HP for support and they have failed to reply back. Worst $150 I have ever spent for a laptop. Worst experience with Windows 11 I have ever encountered.

Purchased in January, here it is 1 month later. Used maybe 3 times and it will not turn on now. Screen flashes and thats it. Horrible product!

Does any one having problem downlouding pages.. i bought it yesterday and it takes about 7 mins to open a page ..

This computer does not work. It is so slow. I can't even check my email. Worst purchase I ever made

Worst purchase I have ever made, it has corrupted 2x storage devices, barely functions with no add programs downloaded, dial-up would be faster. With in the first month I had to call support and do a factory reset. Yes it is cheap but spend money and get something thag catilly is reliable.

I purchased this laptop for school. It is so slow I can’t even do that. I will be returning asap!