Customer Ratings & Reviews

Bought this laptop not even 2 months ago 10/16/23 and as of 12/8/23 the screen is flashing white and will not power on. Never been dropped or water damage

A pretty decent laptop is you're mainly just using a web browser. You can still download some applications and have some files/photos saved but it'll start to affect performance and speed as it does only have 4GB of space. I will say the battery life is pretty good, although I don't really use applications like I did on previous laptops so that may have something to do with it.

You get what you pay for. Computer worked fine in the beginning, but slowly after the 3rd or fourth day it began to be slow and have software problems. It’s nice for school or document purposes but wouldn’t recommend for something long term. Battery life also dies down quicker than it charges.

Bought this laptop for work. Many of out GM needs to use it for their work.

Moves slow- my 8 year old won’t even do her schoolwork on it . I brought it for my 17 year old for college this spring- she doesn’t want it. Will return it and get a better one. Very disappointing…

Since I’ve received this laptop I’ve only been able to use it once with no issues Every other time it is EXTREMELY SLOW or won’t load the internet Says it’s not set up right for that task That’s NOT ok

Very good machine am really in love with will get one for my daughter

The best store in the world. I love shopping at Best Buy.

very slow would like to return it for a better one

It’s a bit slow with processing and accessing pages via msn

Horrible product. Does not work, basically you would be better off with a laptop from 2005. The actual worst customer service experience I have ever had. Basically they laugh in your face that you purchased such a cheap product and do nothing to help you. DO NOT BUY

The screen lighting and text are super harsh on eyes even when you try to adjust it and not being able to look at the screen good just ruins the whole experience but battery life is decent and it will barely work if you like to download a lot of apps

Being new to technology, i did not have assistance in my purchase, & with great regrets thats the reason for low rating. Keyboard doesnt light up...... Very disappointed. Didnt know what to look for, but no store reps to assist in my questions & help with purchase. Waste of $211.00.

The computer was too slow, but I meant Hey, call it to test Windows 11. Microsoft wonts to control what apps we download and what search engine we use. I'm not going to be forced to do anything. I'm going lynx.

My wife needed a new computer for her work and this was a perfect price.

Its ok It gets the job done for my college classes.

Like everything about it, my daughter it love it.!!!!

Battery life is great. Computer is a little slow. No complaints for the cost

Quick purchase, basic specs although is efficient.

To slow and low graphics. Is definitely not worth price.