Customer Ratings & Reviews

Software is not what I expected but it is doing what I need it to do overall.

It is great I love it thank you very much for sharing

Good laptop and very fast and good price wish they had more

If you really need a good computer don’t buy the computer because it’s going to be a waste of money. The computer is so slow you will not be able to do nothing on it. It’s like totally a trash.

Awesome Gift. Best Buy delivers with another great product.

The computer doesn’t turn on all the time. I have to change the code to get into it at least once a week. The internet is always in not responding mode. I think a new computer would have been a better choice but I needed one just to get me by.

terribly slow laptop ended up taking it back because it was so frustrating trying to navigate it and waiting and waiting and waiting

I was looking for an entry level pc for my daughter and I let her select a laptop. She selected this one because it's size was similar to her chromebook and she didn't want a touch screen. Unfortunately, this laptop has a celeron processor that does work properly when it heats up. It will freeze up the task bar, disable the functionality of some of the buttons. Worst thing, it may not allow you to sign into your account. We have best buy's total care, we took it to their Geek Squad twice, the issues persisted, and their final word was it's a low-grade computer and processor, so you should expect these kinds of problems.

Laptop has slow startup and weak internet connection

Affordable laptop, in store experience fast and easy!

HP is my favorite product to use. I would hp products to all.

Love it. Works great. Very clear pictures, and very fast.

This laptop worked for less than 48 hours. Extremely slow and glitchy. I couldn’t even turn it off. Disappointing but for the price, I shouldn’t be surprised.

this laptop is to slow to start and to noise not recommend

Purchased on a “Deal of the Day” therefore good for the price

Super slow, I’ve used it twice for no more than 10 mins each & it died when I tried to turn it on the third time. Now I know why it has such a s return window. Might as well had bought a $800 computer.

My computer performs poorly and appears to be secondhand.

Its a pretty good laptop but often runs a little slow..

Works good. i love the color. Gets what i need done.

Love it and its worth buying, Video and picture are perfect