Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $200.00

Customer reviews

Rating 4.1 out of 5 stars with 5661 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 5,661 reviews
  • Rated 1 out of 5 stars

    Battery is good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very slow open window is slow is very bad for students

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Lab top

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop. Highly recommend great gift and inexpensive

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as expected

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as expected. But you get what you pay for. I wish I would've did more reviews on it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this laptop for my twin nieces who left for college and both have have said it works great does more than enough for school work and for free time on the web. I was worried about memory storage but they have informed me it hasn’t beed an issue. I did also purchase it for a GREAT price it was on sale, so with that being said I’m happy with my purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this laptop since it was way to slow for my functions. Nice color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is awesome, it runs very fast & very easily set up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow as a snail

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow... disappointing do not buy! Night for a gift and had to return due to being so slow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks and slow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very slow. Do not buy!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Urgent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to change my computer, this computer isn't good, it's too slow, is possible ?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was very slow and didn’t want to connect to network

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Snowflake

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t happy with it. Slow not good at all returned it and upgraded

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very slow

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, there are times it’s very slow but overall works good as a school computer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SLOW

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow. It’s terrible. Thinking about returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This quality of this computer was extremely poor, very slowwww omg do not buy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It is a necessary evil

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a windows computer to do some of my work. This computer has a low contrast screen that is hard to read any fine print. The cursor will randomly jump to other text when you pause typing, even if your hands are not near the tough pad or mouse. Best Buy pushed Microsoft 365 at the time I purchased the computer, but 365 was already installed, getting a refund was a big headache, and they messed that up. Its only redeeming quality is it is relatively cheap.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend this laptop struggle to complete basic tasks!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t be cheap

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very user friendly. Very slow. Good name brand but not with it to try and save a few bucks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Schooltime

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great picture not too small of a screen perfect for school

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for school

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for use in classes. Not powerful enough, though staff who sold it said it was.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft killed my computer.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love HP products. This came with the Microsoft S lock. I live where there is no cell service. Microsoft want to send a text message can't get one there is no cell service. Could not down load an email service or up date the virus soft ware or get the s lock unlocking soft ware. Computer is now worth less.

    No, I would not recommend this to a friend