Customer Ratings & Reviews

Glitches / SLOWWW Yeah it’s cheap and it should be cheaper !

This thing was slower than a snail did not like it at all barely even function so I returned it

Since when do you have to use or create a Microsoft account to use a computer. I would like to go about my life without being monitored, solicatated, and controlled by big brother. This has gone too far. Ask if you can use the computer without being slaved to Microsoft before you buy it.

To slow, don’t buy it, save your money or invest in something better.

Its sleek ,comfortable and durable.thanks very much

Not a good laptop. The hardware can barely load web pages. Thankfully it was just a gift for a 9 year old.

I haven’t had the time to use it since I bought it cause of work. But it wasn’t working for what I needed and is super slow. I haven’t downloaded anything on it and it was a worthless buy and now I can’t exchange it cause it’s been about a month

For $200, not bad. But man is it SLOW! For the kids, it’s working just fine.

Plain and simply does not work. Only had it a month.

Items will not charge up out of a open box purchase.

no storage to properly operate, as told to me by a geek squad agent

Very slow, took me forever to do anything I wanted

Not for a college student. No enough space, flimsy

Terrible purchase. Was so very slow.....returned..

Horrible. Runs slow and wont download. I would not recommend to a friend

Super slow. With downloading even on high speed internet.

Very bad don't waste your money. The laptop very slow

Easy to set up, fairly easy to navigate; I'm an inexperienced laptop user and I figured out how to use it for the few things I needed it for. I'm not a student or computer gamer, so I can't say anything about that. But it hooks to my wifi easily and I can pay my online bills with it, so I'm happy!

I bought this laptop for school work and right before the semester started the laptop broke, took it in for repair and told me is was a broken part that was not worth fixing, my recommendation is to not buy any product from HP, they charge for almost anything including customer support

I was sent a laptop with someone else’s profile on it and it was scratched. Sent the laptop back and it was received in the 13th still haven’t gotten my refund. It should take this long for my money to go back on my card