Customer Ratings & Reviews

I'm shocked they can get away with selling this piece of crap. It's not just slow, it's unusable. Save your money, don't buy it.

I upgraded the ram to 8gbs and that was the ONLY way it became useable. I had to do this because money was tight but for any who has ANY other options don't buy this.

Complete trash laptop! Do not waste your time. It did updates for the first 45 mins I had it on. Once fully updated, it can’t even process enough to open a webpage. It’s unresponsive and if it does actually reapond, it’s got about a 3 min lag time.

I’m not big on technology! But this computer isn’t compatible with downloading anything. For instance, it came with a free virus protection system and I can’t download it. Then I tried downloading discord, I can’t download it. Returning!!

The absolute worst laptop I’ve ever had! I can’t get it to do anything. Slower than using dial up. Called HP… no help whatsoever. And they won’t get back to me on anything. I’ve been a loyal HP customer for years. Never again

Nice style and size but was a little slow for my needs.

I would rate a negative if i could. Completely locked up and had to get refund. I was told by an employee, that the most expensive part of it was the case. Not worth the money not time.

Do not buy this laptop! It’s a hunk of junk. Barely works half the time and runs super slow. Tried everything to fix it to no avail, and now i’m stuck with this piece of crap

This labtop doesn’t work sadly brought for nothing

Great for basic tasks if getting a chromebook isn’t going to work out. Very durable. Get it on sale.

Brought this item as an open box product item never worked properly and return period was shorten than an traditional item so I I just loss out on money I was suggest to not purchase open box items as the quality is not verified.

DO NOT BUY. The worst laptop I have ever used in my life. Got it for my daughter for Christmas has not worked since 2 days after. Will not open any apps locks up and screen goes black then comes back on. GARBAGE

It works good. Would not recommend for business users. But really good for small projects.

Highly disappointed with this product. It was a graduation gift that didn’t last her a month.

The HP 14" laptop wasn't able to open an app & navigating around was more than just slow. Returned it the next day & purchased an Asus ExpertBook.

Maybe it was defective, but this laptop was glitchy from the beginning, extremely slow to logon extremely slow, tune, respond to commands. It was so bad that I decided to ship it back, and I couldn’t even get it to factory reset because everything was so slow.

Great Computer for the price! Does the job plus more while looking sleek!

Good quality computer. I bit laggy the good news you can upgrade the ram.

Price is cheap but don’t let that fool you, the moment I turned on the laptop you could feel the cheapness. It’s slow and looks horrible for 2023. Save the money and get something way better for an extra 100$.

Bought this laptop exactly one year ago today and it no longer works . Has only been used a hand full of times . Would not recommend