Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $219.00

Customer reviews

Rating 4.1 out of 5 stars with 5662 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 5,662 reviews
  • Rated 1 out of 5 stars

    A disappointed customer because I was offered no .

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my laptops were stolen! The items were left outside after the UPS store closed. I wan t two day delivery but instead the items were ship the next.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what I need. Basic simple browsing and working on documents.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard pass

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would return this computer, but Office is already installed. This computer is constantly "not responding" or then closes out my tabs or just running slow. It's quiet frustrating, save your money and buy something else.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop for my mom for her birthday present she is super happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great so far but sometimes it takes long to load stuff up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Descent speed. Screen is easy to see from most angles.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Steer clear of this laptop!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop not even a month ago. I haven’t been able to use it because it’s so slow. Anything you click into takes forever then never loads. Waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my nephew's birthday and it has given him problems to load the page since day one. Unfortunately because of work i hadn't been a le yo return it and now its too late. It sucks, dont buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Masterpiece

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered it through pickup and it was no problems. Ideal laptop for college student. Slim and not heavy. Beautiful color too. Only problem is if your looking for more space than given, you would have to purchase space.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even three months old and I have to get it fixed due to an update that is apparently supposed to "better" my laptop?? Absolutely poor technology I've ever gotten and completely pointless.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, Best Buy I’ve made all year. Would buy it again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the worst purchase I have ever made. It absolutely will not load anything when searching the internet. Worst part is they only give you 14 days to return if you are not satisfied. Not happy at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse computer I've ever had

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish there was a rating lower than 1, this laptop is completely useless, I haven't been able to get it to even open a page.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in the product - the computer isn’t what I hoped it’d be

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not satisfied with my purchase!! it came defected. cannot use the mouse pad i have to leave the aftermarket mouse i bought. when i opened it and realized it was defected it was kind of too late to return

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    AP/VSU2026

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product. Price,speed,battery life and efficiency.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too slow

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was way too slow. I'm a pretty basic person and I don't do to much online. This was not enough for me at all and I had to upgrade.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the time or money.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up returning this laptop as it constantly disconnected from the internet, and constantly crashed. I tried uninstalling and reinstalling Windows 11 twice but nothing worked. The mouse was also very non responsive.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, but caps lock randomly turns on by itself

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    If you are trying to aave monry..dont.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. So buying a $160 computer ahy would i be suprised that it loads like a 1995 HP?

    No, I would not recommend this to a friend