Customer Ratings & Reviews

This is a complete lemon, don't buy for any reason. I bought one for my 5 year old niece and even for that it was insufficient. An extra $100 or $200 is worth not buying a paperweight

This is a great no-frills Windows laptop for basic needs. Have had no issues so far and is snappy enough for web use including video. The shell casing color looks good to boot!

It was bought as a "value" laptop, but it seems to work just fine, with all the power of MS Office (which we paid for) and all the familiar stuff that laptops are now asked to do.

Worst possible computer and support from best Buy or from HP. Absolutely worthless. Save yourself a lot of trouble and move on.

Absolute trash, you should not be selling this product in your stores.

Worst laptop i have ever used. Cant even load google without it taking 10 minutes. Insanely slow even using the FILES app. You're better off spending more money.

This laptop is the perfect size for a student. The keyboard sounds like a dream and setting up is super easy! The storage is just enough to get work done! I love it!

It’s works for my gaming devices and it’s very nice. Not only is it fast and efficient , it’s comes with Microsoft so it makes everything easy for college as well.

The graphics are very clear and crisp and I bought this to use specifically with my cricket cutting machine. It’s able to use Bluetooth and very lightweight.

Returned after it would continually 100% disc and 100% CPU. Horribly cheap device.

Do not buy this laptop. I should have listened to the salesman that said it his number one most returned item.

The Microsoft constantly crashes and freez all the time. Ive only had this laptop 3 weeks and the updates are ridiculous.

Has a lot of issues freezing, won't log in, wont go to sites you click on. Never seen an HP do this. I am going to return it.

Very affordable, works great my son loves it. He finds it very simple to use and get his online courses done. As well as watching movies and videos.

This computer just stayed frozen and would never run any of the applications.

Could not get the computer to run any program or open even internet browser returned for a new one and didnt work as well

Really slow, i cannot do anything on this laptop. J

This laptop is good for what I need it to do I purchased it for my Crafting and it's working very well for that and not to mention the price it was worth my buy

My laptop literally came broken I will never shop for best buy delivering ever again

DO NOT BUY THIS COMPUTER!!! I purchased in May 2023 and this is Jul 20. It will not turn on. Just past the one month return date. Sorry I purchased it.