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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 5922 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 14" Laptop's overall performance for everyday use, its portability, lightweight design, and impressive battery life. Many appreciate its convenient size, attractive color options, and overall design. However, some customers have expressed concerns regarding the processor speed, limited storage capacity, screen quality issues, and insufficient RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 5,922 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop! Just the right color so light weight and easy to carry. All features work with my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pc for the love you pay. Startup speed is great. Great display as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect For Me

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a start up computer to do my designing on. This laptop works great for what I need!

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Embarrassingly bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if this is the norm or if I’m just unlucky but the keyboard is absolutely terrible. The keys stick and occasionally caps lock randomly gets stuck ‘on’ and the only way to turn it off is to restart the laptop. I use this computer for my corporate job where I am required to do a lot of screen sharing via zoom. Nothing is quite as embarrassing as going to type on a live meeting and having a key stick. Example: “meeting minutesssssssssssssssssssssssssss”. Mind you, this computer is only a few months old, used strictly for work, and this has been a problem fr the very beginning. I guess maybe it’s my fault for buying a cheaper computer but I thought the bare minimum functions would work. Also, when you pick up this laptop to carry it into another room (ya know, a key function of a laptop) the click pad randomly clicks on things when touched from underneath the laptop. Again, maybe I just got unlucky but a laptop that won’t reliably type or click is basically garbage.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability
    Best Buy Employee

    Rated 5 out of 5 stars

    GREAT LAPTOP

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] THIS COMPUTER IS GREAT EASY TO USE AND PLENTY OF STORAGE AND ACCESS FETURES

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP-14 Inch Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave it a 4 star review because you automatically lose half of the storage between the OS and apps (if you choose to use the office products). That was a little disappointing. Other than that I love this little laptop. It has very good performance. It's not a gaming machine and I mainly purchased it to install software for my Amatuer radios and Scanners. No manufacturer makes that kind of software for a MAC unless you want to purchase the Win OS and install a partition on the MAC. I did that years ago to install WIN XP. The Win 11 OS costs more than this PC. For me its a great value and meets my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good laptop for our daughters as their first laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great tool.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first laptop. I think it is a great tool. It fits all my needs and then some.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great for simple things

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for simple functions like school work or personal use. Would recommend faster one for work related tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was a gift and it working amazing. It is helpful for a college student who is just starting.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is perfect for 9 years old Girl she’s looking videos in you tube and play Roblox

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great for DJ's!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer. I use it for DJ services! It's a bit slow but it still works good for my music needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    chrome book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good laptop for the price and my personal needs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer great price!! It does ecactly what it I need to do. Its light weight and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my mom she 83 and she loves it perfect for her age daily used to listen to the news

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works new!!! I love it and the color no scratches

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was worth the price. It was a gift and much needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great priced item. Very nice and works well. Made a great Christmas gift for my child.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy at Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price point and customer service. So far so good haven’t had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great quality for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really enjoyed this laptop, he said its fast and great quality!

    I would recommend this to a friend