Customer Ratings & Reviews
- Model:
- 14-dq0035dx
- SKU:
- 6478315
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 3.9 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the overall performance, portability, and lightweight design of the 14" Laptop. Many appreciate its battery life, size, and color options. However, some customers have expressed concerns about the processor speed, screen quality, and limited storage and memory.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Glad I upgraded
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works just fine. Still learning to navigate how to use properly.
I would recommend this to a friend - Pros mentioned:Overall performance
Best computer for under $300
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best computer under $300 ever! Small computer but does the job.
I would recommend this to a friend Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price Does what other models for many times more money.
I would recommend this to a friend- Cons mentioned:Processor speed
Slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pc is very slow i would not recomend it to no one !!!!!!!!
No, I would not recommend this to a friend - Pros mentioned:Portability
none
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.satisfy basic needs. clean looking easy to use. very good price
I would recommend this to a friend - Pros mentioned:Overall performance
Cheaper and good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cheaper and good option to start or for a second computer
I would recommend this to a friend - Cons mentioned:Processor speed
Nice laptop but runs too slow...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice looking laptop but runs too slow. Returning.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
anotherhp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It serves the purpose. I think having a backup is good.
I would recommend this to a friend - Pros mentioned:Overall performance
My hp
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall i like it im still getting use to it so i will see how it go
I would recommend this to a friend Okay for school
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good, but definitely runs slower than I would like.
No, I would not recommend this to a friendNice Laptop. Quick & Easy Replacement
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke in the second week, but returning it and getting a new one was super easy. Thanks, Best Buy!
I would recommend this to a friend- Pros mentioned:Overall performance
Nice computer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer for my son. He absolutely loves it.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Perfect for searching the web and using Office.
I would recommend this to a friend - Cons mentioned:Processor speed, Screen quality
Poor performance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst laptop I've ever had and I've bought several cheap laptops. It's slow, the keys stick, sometimes it will freeze. When you scroll up and down, it just skips through pages like a Word document. I would not recommend this computer to anyone.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Kelly,
I'm sorry to hear that the laptop has been a disappointment. What you described is not the kind of service we intend to offer our customers, and I can certainly understand how upsetting this must be.
Regarding freezing concerns, I would like to suggest visiting this site for troubleshooting assistance: https://support.hp.com/us-en/help/computer/lockup-freeze-issues
If there's any way we can further assist you, we offer a variety of support options. You can get in touch with us via your preferred method at this link: support.hp.com
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, simply look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great laptop for the price. Miss having number pad on right side of keyboard though.
I would recommend this to a friend- Pros mentioned:Portability
Great little laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speed is excellent and it was easy to use right away.
I would recommend this to a friend - Pros mentioned:Overall performance
A Good Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works fine and is up and running. Shows in great quality
I would recommend this to a friend - Pros mentioned:Overall performance
Great for Work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use this computer strictly for work and works perfect for my needs.
I would recommend this to a friend - Pros mentioned:Overall performance
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, I haven't used it much actually only a few times.
I would recommend this to a friend - Cons mentioned:Processor speed
Ok Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is ok but it’s a bit slow when it loads and downloads
I would recommend this to a friend