Customer Ratings & Reviews

I bought this for my parents to help them use the internet and store family photos. It was almost immediately extremely slow when loading up the browser, discouraging them from using it for its intended purpose. I visited them two weeks later and went to show them some things on it and it took probably 5 to 7 solid minutes of non exaggerated loading to just get to the home page of the browser, and then another few minutes to load my fathers gmail. I really wish I could return this laptop as it is very frustrating to use but I’m outside of the return policy. I know it’s cheap but I’m blown away that it’s this awful to use. Basically a paperweight that collects dust at my parents house.

Not one of my favorite items. You get what you pay for.

My son loves it, easy to set up and navigate through.

Excellent Nice efficient and well working machine.

Too slow and very glitchy. Takes too long to setup

Ok for the money very small needs more capacity!!!

Excellent product. Laptop works fast for work while multi tasking

A bought this a few weeks ago and already it doesnt work. It crashes anytime I open an app. So upset and disappointed.

Fantastic purchase! Just a little gadget for what I needed. For on the go, super light weight! I love the cobalt blue cover that doesn’t need a skin. Perfect item for my needs.

Great for basic laptop but it was slow. I had to go online to switch S mode off so thst I could put in Microsoft software. After 1 mobth the computer didn't turn on. I don't know if it was because it was an open box product.

Loved working with the lady at 71st I will go there any time I need help

Great for doing simple tasks. checking email. some games run a little slow

Great screen and all my old information went right to my new computer

I needed this for school. This was definitely a good buy.

I purchased this laptop for my son first semester in college and it fits all his needs for writing essays and storing documents. It's dependable and I would recommend!! Great for a fist time student taking in person classes!!

I purchased the new HP and the Geek Squad transferred all my files from my old computer to the new HP. The staff advised me on the type of computer to buy. My overall experience was outstanding. The customer service and technical advice were excellent. I would highly recommended them to everyone.

I hadn't planned on getting a new laptop until my current one came up with kernal page error and then wouldn't open. So I immediately started looking. I love HP products and saw this one. Size and weight wise it is much smaller then my current laptop, which will make great when I have to travel. But small in size doesn't mean small in any other way. It has the same amount of memory and everything else that my older laptop has. And I have my bluetooth keyboard and mouse paired with it and that makes so easy.

Nice laptop. Just needed memory for the work I do.

I love this laptop, but the battery is not really good.

Bought this labtop for school purposes and it was perfect for getting me thru the courses. Very reliable.