Customer Ratings & Reviews

This laptop was really slow. I got it because the reviews were good. I wouldn’t recommend getting this laptop. The employee that I spoke to when I returned it also said that the laptop gets returned a lot. So don’t get this laptop!

Can be slow at times. I originally bought one and had to exchange it after a week because it wouldn’t turn on all of a sudden.

Purchased as a gift for a 79 year-old. Simple, easy, and perfect for his email and web review for news stories and other simple searches. Memory is a bit slim once the security application was installed. This was easily resolved with a flash drive / memory stick, which was better for security as it is not accessible.

Satisfied w my purchase, the associates gave me information about the lap top, thanks for her good guide, you had a well trained staff

I use this laptop for school. Its great for the assignments and programs I need it for. I do everything online. Its basic and cost effective.

1st one purchased 7/30 worked giod, but when i picked it up while in use, screen would scroll, vidios would fast forward, pages would change. Exchanged it for another one. The replacement slows down and comes to a grinding halt after about 5 minutes of use. I had an older version of this laptop that was about 3 years old. It always worked great, untill ot got filled with water. HP, you better step up your game!

great laptop , fast & reliable. Definitely would recommend if anybody was looking for a cheap reliable laptop

The staff are very knowledgeable!!! They help you according to your requests.

Purchased this for my son and he loves it. It’s good for games, school work and streaming.

I was not able to get my included security app to download. It was a nightmare to purchase. It's slow but eventually gets the job done.

Great little laptop for student use, we ordered 4 of them and the kids love them.

If you're used to working a faster machine, like an Intel i7 @ 3Ghz w/32GB of RAM (as I do with my work laptop everyday) this one feels PAINFULLY SLOW. You're definitely getting what you paid for here. Life is short, I do not want to waste time waiting for windows, menus and programs to open. This is being returned ASAP.

It is very nice love the color. It’s very ight weight and it is very easy to use

One of the best purchase. Has Microsoft office. Great quality

This perfect and just what I need for school. I would definitely purchase another one.

I can’t believe how slow it was. Can’t even open any app. Just like your laptop got tons of virus or too heavy. We did speed test it was only 5!! FIVE!! I never understand why they are selling this crap laptop. I didn’t touch or find this out till very last minutes of return policy window which is within 15 days so I was lucky to return and get full refund. Always make sure to check or test your purchase as soon as you can.

Great customer service.Great product.Beautiful screen view.

You get what you pay for, just for standard everyday web browsing. No really gaming besides roblox. Good for a K-7th grade student that needs a laptop for school

A COMPLETE waste of money. The HDD capacity is so low that I am continually getting out of storage errors with barely anything installed. The pivot range of the screen is minimal is incredibly inconvenient, and the case is made of cheap plastic. Essentially, this laptop is going to the trash within 2 months of putting it into service. I'd say that you get what you pay for, but I've actually had other nice laptops in this price range. Avoid at all costs!!!

Purchased for my daughter in college. She loves the color. It’s absolutely adorable!