Customer Ratings & Reviews

This is Great for my son attending college this year!

It’s was an open box listed as excellent condition. In about a month the screen went totally black it was after my return date was over. I took it to get fix and I was told it was a crack inside the screen that eventually went all the way though.

Very slow using the internet barely works right out of the box, returned immediately.

My main PC was hacked and I needed a computer to do my finances. It was adequate for thr job. Email was very slow in downloading. Bur for the price I wasnt expecting much and thats what I got. The Best Buy associate told me what to expect from the laptop. HE WAS CORRECT

Freezes up all the time, screen constantly goes black.. i havent had this laptop a month and its always something.

This laptop worked for less than 48 hours. Extremely slow and glitchy. I couldn’t even turn it off. Disappointing but for the price, I shouldn’t be surprised.

This is the most slow laptop ever!! Only use it once and honestly not a great purchase at all

I love my pc and it was a great price. I spent less than $200 for it. My old HP I had for almost ten years so it stopped working and this one fulfills my needs as I am a college student online.

The worst laptop I ever seen in my life, my high school laptop is faster than that and I got it 6 years ago in middle school

I needed a laptop for my work and I didn’t want anything too fancy or too large. I shopped around and found this to be the best value all around. Perfect

Like the laptop but it crash on me an never work again

Did what it was supposed to do, but stopped working after a year. Won’t charge and warranty expired.

Not impressed with this computer at all. The associate helping us wasn't very helpful, was too interested in his conversation he was having on his phone than with us. Had I known the lack of memory this laptop had, I would not have bought it.

This laptop was so slow that it was unusable and I returned it. When I took it back to the store, an employee confirmed other returns for the same reason. Do not purchase this laptop.

I was not apprised of the celeron's limitations... it really is too slow for anyone but the most basic of users.

I was never able to download the free Webroot software. I had a chat with the Tech Support and nothing was able to get resolved. Therefore, one of the reason I purchased this laptop never was able to be of benefit. Kind of a ripoff.

Screen faded in and out upon opening and turning on for the first time. Tried to return and was told that i had to let Best buy send it off to get fixed. Currently waiting on it to be fixed.

computer is defective (top row does not work correctly) and best by wouldn't exchange or let me return it, brand new out of box and they said because I didn't purchase the extended warranty

Sound is horrible. For a $1,200.00 the sound should be facing forward

Has a bit of a lag so don't try to do too much! However, it works really well for the purposes intended. Good for a starter laptop, student, and small businesses (so long as they don't have a lot of programs running at the same time).