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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6473 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 14" Laptop's overall performance for everyday use, its portability, lightweight design, and impressive battery life. Many appreciate its convenient size, attractive color options, and overall design. However, some customers have expressed concerns regarding the processor speed, limited storage capacity, screen quality issues, and insufficient RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 6,473 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent good job best buy I use it and runs good

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Delete the fodder apps/ install the security stuff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. It was PAINFULLY SLOW until i was able to free up unnecessary apps and get all the latest security stuff installed. Then it worked flawlessly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. No bells and whistles but if all you’re looking for is some low-intensive writing/browsing, it’s pretty solid.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Beautiful laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beautiful laptop. The only reason it was returned was because my wife needed something to edit her pictures. Other than that it’s a good starter laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek, affordable and solid performance. Perfect for young adults progressing into the world of digital tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It works perfectly for what I need. Great bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great portable HP computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP is a fantastic, inexpensive laptop. It's not a gamer, but is great for someone who needs a light, portable computer to compose and read e-mail plus browse the Web. Loaded with Window 11.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    it gets the job done for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sleek and nice. good for school and other basic necessities. does its job just dont overheat it. or overwhelm its system and youll be good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my nieces Highschool (good luck in college)grad gift . So far she really enjoys using it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Basic Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on this basic laptop. Its a little slow but bery happy with the pirchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Not bad at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice laptop, the only thing is that it would be unbearably slow at times just trying to open the browser and other apps. The battery life isn't too bad either, I think it's okay. it's a nice, simple, efficient laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great value laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife to continue her education, easy to use and does what we need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so cute and small. Just the right size for my desk. The design and ease of typing helps. Overall an excellent buy for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    User-Friendly for Elderly with Limited Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this to my elderly father who has had basic experience with computers, and even less with laptops. He uses this more email, streaming videos, listening to music, and watch news snippets. He loves it! Having some time using our desktop PCs throughout the years, he understands a lot: it's the muscle memory he attains, and then he's off, zipping through this HP laptop. NO issues, other than my displeasure that it is Windows 11. PROS--> quick loading, very lightweight and portable, comes with charging cable, easy to use and set personal preferences. CONS: Windows 11 with their mandatory Edge browser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a laptop that will get you by in school PICK THIS ONE! HP has always been a great affordable option!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Good purch, good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to configurate the first time you used, excelente performance, longlasting battery

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Awesome product !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this !! It was easy to buy, cheap, and exactly what I needed !! I love that it is lightweight but large enough to see and use !!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bang for your buck!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price! Doing my school work on this laptop and it has been great so far. Beautiful color as well, it gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    HP

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for everyday tasks. Great battery life and ease of use with Windows.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Good comp for the price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’ve had this for a year and honestly this has been so great until it wasn’t. I think I dropped my book bag and now the screen is ruined. Super sad face! It was cheap but I should’ve gotten the protection plan from best buy! Other than it has been good to me!!

    I would recommend this to a friend