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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6473 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 14" Laptop's overall performance for everyday use, its portability, lightweight design, and impressive battery life. Many appreciate its convenient size, attractive color options, and overall design. However, some customers have expressed concerns regarding the processor speed, limited storage capacity, screen quality issues, and insufficient RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 6,473 reviews
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good, but it's still lagging a little bit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is laptop was more than I expected in a great way. I feel that I got my money in the best way. I would highly recommend this to anyone who is looking for a great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Computer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the laptop for school, which it’s a good laptop I just didn’t know that windows 11 was a home add so I had to change the make up of the computer to use it for school. Other than that it’s perfect

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    CD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is a little slow but adequate for its purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I Buy All My "Needs" From BEST BUY!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a bigger screen, like the old lap top I had, but I could not understand the salesman when he talked about my HP Laptop. So. I have had to adjust to a smaller size screen. But performance wise I really like it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop with good memory space and settings. Great for the price

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Pretty white colored and light weight.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for college. Plus I liked the white pearl type color. Its light weight and had newer updated windows 11 and 64bit capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer! The high school teacher gave it rave reviews when my student took it to school!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Labrop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice love the color. It’s very ight weight and it is very easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Works for the absolute basics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only good if you have a great amount of patience and above average technical knowledge. I had bought two for both of my young children. BOTH laptops had these same following issues. Takes forever to turn on. Once turned on, don't let it go to sleep or youll find yourself holding the power button to turn off and then waiting for it to boot up again. The wifi hardware will randomly disable so you have to go into settings to re-enable it. Sometimes the wifi hardware would not show up at all and would take multiple reboots to get the laptop to recognize there was wifi hardware. BOTH laptops purchased did this at random times. Im a network tech so I can say with 110% certainty that its not my home network causing any issues. When it did work, it was slow and buggy. Bottom line, if you NEED a laptop and have great patience and some technical knowledge in troubleshooting but dont want to spend more than $200, roll the dice and hopefully you wont have the issues I had with 2 of these. Specs-wise, these laptops are barely capable of keeping up with any kind of modern software other than word processing or super light office work, maybe light web-browsing. Give it a year or less and itll probably become a $150 paperweight.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is certainly a budget laptop aimed at students for lighter uses. It fulfills everything I needed it to do, make sure you give it a couple of restarts as it needs to update certain system settings from the factory.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    A Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size and weight great for carrying around and on the go. Not bad memory and storage for everyday usage.

    I would recommend this to a friend
  • Cons mentioned:
    Memory, Processor speed

    Rated 2 out of 5 stars

    Do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bought for simple work from home job and it’s not enough memory although it says it has the space. System moves slow for all tasks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for Daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for our daughter for Christmas so she could use it to learn about the windows operating system and do coding. It does everything she needs it to do and she is very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    HP LAPTOP IS PERFECT!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP 14'' LAPTOP. THIS LAPTOP WAS A GIFT TO A FRIEND, AND THIS WAS A WONDERFUL IDEA. AFFORDABLE, EASY TO USE, AND LIGHT WEIGHT

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Great starter Laptop!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good starter laptop! Holds a great amount of memory, will need an external drive for additional storage. The keys are very click-clack-y if you are into that! Overall a great choice for quick work laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Great price and product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop i ever owned. Light weight and easy to use. I use for it college and to watch videos.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Ram

    Rated 3 out of 5 stars

    Needs more Ram

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok for surfing the internet but I thing 4gb Ram is not enough, Sometimes It gets slow or freez. In general it is ok.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing find

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an amazing find it works great durable and my son loves it very nice on the pocket

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Laptop No Complaints

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this laptop for school and I’ve had this laptop for 3-4 years. It keeps battery, my laptop never broke down on me and the storage is phenomenal. I love the color. I have a pink laptop. Very girly, very shiny, I love it. No complaints.

    I would recommend this to a friend