Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 6473 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 14" Laptop's overall performance for everyday use, its portability, lightweight design, and impressive battery life. Many appreciate its convenient size, attractive color options, and overall design. However, some customers have expressed concerns regarding the processor speed, limited storage capacity, screen quality issues, and insufficient RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 6,473 reviews
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Simple, effective machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a decent computer and runs my daughter's homeschool activities. It is not a fast machine, and probably couldn't handle much streaming or such. I would recommend for basic usage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop not the fastest thing in the world but for the price it works great.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful to have received this for a Christmas gift. It is just what I need to get through school. However, the keys are a little harder than expected but it will suffice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Decent laptop

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a couple of years now. I got it on sale. It's a decent laptop for homework, applying for jobs, watching streaming services, etc. Your basic laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    It’s a good match to my personality.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alike it because it is as advertised… It’s been working well and it can be carried around with no fuss.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Homework laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this specifically for classwork/homework. I just needed a basic windows laptop and this was the best deal available. The screen quality is okay, it runs slow at times in certain rooms of my house but that’s probably just an internet problem, not a laptop problem, and for the most part, it’s been doing what I need it to do. It gets the job done and there’s no complaints aside from the image quality which isn’t a big deal since I only need it for homework.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Excellent quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer , very easy to put everywhere in backpack or purse . Easy to use and the quality is excellent .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still use it for my college classes today. I love it

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good Value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 10 yr old daughter. works well for her needs, not the fastest, but it works for her. I dont like Windows 11, but you cant get windows 10. Removing "S-Mode" is a must.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Christmas Gift

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop as a Christmas gift for my mom. She absolutely loves it and is learning new things daily as she explores her laptop. The price was unbeatable and the value exceeds my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oopsy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great computer a few iff things but what can u say for a used already owned once computer left in a hotel room when running away

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Honest review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer not so long ago and i enjoy using it for school. i definitely recommend for school

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect for what i needed it for. Love the color and everything about it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Machine

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a GREAT laptop. Got a great deal as it was on sale. I used others reviews to decide. This laptop is fast, the speakers are fantastic! Lightweight. I got the Rosegold, and the matching wireless mouse. I can hook up with an hdmi to my Big screen. Navigates quickly. Everything loads quickly. I am thinking to get one for my family members. If your on the Fence?? JUMP and get this. Best HP laptop. My use: Movie Streaming/Music/Social medias/emails/online school (returning adult-grandma)

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for limited usage

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for limited usage, primarily banking, Easy setup & configuration. Would recommended more than 4gb memory if used frequently or a lot on the web.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Perfect for what it is

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget laptop. This laptop isnt going to win you over with its weight or feel. But it will win you over if you are looking for a simple machine that does just what it needs to do , is inexpensive, has given me zero issues. It feels a little flimsy but that is not a deterrent for me. I knew I was buying a basic lightweight machine for working remotely once in a while and managing digital photots. I could not be happier about it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very Good Basic Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. My husband purchased this laptop for my mother-in-law who just needs the basics; Internet access, MS Office and Cloud storage, so this laptop fits perfectly for her.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Five stars

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect compact design and I love the color. This laptop has never failed me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition , excellent product , easy to navigate and use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A affordable HP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift. She loves it. She does her homework. Etc

    I would recommend this to a friend