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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6473 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 14" Laptop's overall performance for everyday use, its portability, lightweight design, and impressive battery life. Many appreciate its convenient size, attractive color options, and overall design. However, some customers have expressed concerns regarding the processor speed, limited storage capacity, screen quality issues, and insufficient RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 6,473 reviews
  • Rated 4 out of 5 stars

    Simple and cheap

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money and the small task is very good, just a simple cheap laptop for look up and write down projects

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For as much as I paid for it I can’t really complain. Just wanted something better than a chromebook for my daughter. Did what I needed it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cute

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop if you’re using it for simple tasks. Cheap, and cute.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop, just have to learn to use it, but so far it tells me what to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got good experience overall from associates having a great experience with my laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfect for simple projects or school papers. I use it for a little bit of everything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st time laptop for my granddaughter. Serving it's purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great little laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great, doesn't streak skme of the larger apps, but overall a fantastic machine for the proce.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Go for the price I paid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed a cheap newer laptop to replace a 2008 model Apple laptop. Don’t us it for much but old one would not update any programs. So far so good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    We've Had Six of These. Please Read.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now teach off-campus, so everyone either brings a laptop or I lend them one. So far, among the donated and bought-on-sale devices, we've had six or seven of this model. It's a cr*p shoot. I had one I used every day for over two years (recently it slid from a chair to the floor and the screen cracked). I have two in my back room ... neither ever worked right and have caused more grief than not. One thing that's an ongoing problem, from day one? The "hinge bar" at the back falls off, or some of the teeth break, or it otherwise decides to do something strange, but the hinge bar doesn't affect the functioning of the laptop; it's just cosmetic. So we've used severla of these for years and others we either had to immediately return or just give up on. If you buy one, check it out for a couple of days and if there's an issue, just return it. Oh! And the keyboard isn't a solid one, so if you're a fast typist, it might drive you nuts. Hope this helps someone!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Very Slowwww!!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't recommend this Laptop to anyone even my granny. It was slowwww!!!as molasses. I bought it for my son because another review said it would run Steam games you would be lucky if you can even get it to move. Sorry for the negative vibe but the Laptop is only for email or checking something online I am not even sure it would run streaming channels, maybe???? All in all for me it was a bust and I had to return it. ):

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love Hp products

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price! Love the rose gold and matching wireless mouse. Use to work my second job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perefct for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best performance laptop for my Sales Associates needs. The price is on point for the quantity we use and all of our operating systems comply.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Convenient, Fast And Up To Date! It Helps Me Complete My School Work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy got it for my daughter for school. She loves it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Def worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop that is easy to navigate between pages and apps. Good battery life and clear screen

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter for christmas. She loves it. Just is a little slow to play games. Other than that it is perfect. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop I love it and a nice size. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Budget computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and navigate through the laptop. Unit does runs slow/ buffers often during internet surfing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Produce inexpensive and affordable products...would recommend

    I would recommend this to a friend