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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6473 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 14" Laptop's overall performance for everyday use, its portability, lightweight design, and impressive battery life. Many appreciate its convenient size, attractive color options, and overall design. However, some customers have expressed concerns regarding the processor speed, limited storage capacity, screen quality issues, and insufficient RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 6,473 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Comp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, working very well , easy to use and set up

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delighted with my product, excellent operating system, fast and very long-lasting battery

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    good price, good performance, bad set up experienc

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for purchase price. Good performance...once the problematic set up could be completed for the intended recipient of this gift >> not a good impression of hp or microsoft. User was not happy about being forced to open yet another account (i.e., Microsoft) in order to set up/use the laptop. Felt that should have been optional.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price. Only using this machine for a single function. Watch out though, while the specs say it has a mic input, that is really a combination headphone with integrated microphone connection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Really good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was around 150 to 170 for that price in brand new condition it works really well cant beat the price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good value for money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's smaller than i expected but the description was accurate as to size, my bad if i dont correctly visualize. performance is fine & a good value for price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    School ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product runs well gets the job done, helps when you can use multiple windows on

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Storage

    Rated 3 out of 5 stars

    Go lap top

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow to start. Need more Storage and was. Not bad deal . But now I need to add to it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    easy use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for quick everyday items around the house. Purchased for an elderly family member.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it this has been the Best Buy for a low great price the experience from this device it’s unbelievable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop, but very useful. I have no issues with them still working very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worth the price and it akwats guve me high ecspection whem bh the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as school laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my 9 years old son. It is perfect for his school homework and online classes. Great design he love it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop I really love it the color and size of the screen makes it an ideal purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    THEBANE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still need more time on lap. Just bought it, still reviewing all options

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect for kids!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these for my 7 & 8 year olds to use for virtual learning and for personal use, especially gaming. Perfect for school. 8 year old says it’s a little glitchy while playing Roblox but it could be all of the devices in our home using the wifi at the same time causing this. Otherwise, this has been an amazing purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP laptop computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. Has everything i need since i am retired now. Great salesperson! Best Buy is an awesome store! Next purchase will be a new smart TV!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Keys are very fragile. But works very well.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very good laptop but when recieved it broken keys but it worked fine had to fix keys. Best but made me pay extra.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review willnotet me say excellent. But purchase was real good price. Even it's self does wanted. Very good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop very lightweight. Easy for me to travel with.

    I would recommend this to a friend