Customer Ratings & Reviews

Great laptop at a great price. Perfect for the every day grinder who needs to work during the day. And stream all night. It’s fast , small and compatible, and it runs just as good if not better than the laptops listed for double to quadruple the price

It works great but I cant use it with my epson scanner. And also I thought I was buying a brand new laptop but it was already purchased from someone else. Their email was already established. So I am bringing it back. Other than that its great.

Fast, works well - does exactly what I need it do - based on the price point. More HD space would be good, though - otherwise, you really can't ask for more from this Laptop.

Bought for my mom to use. Its nice and simple to use. It is a little slow but for simple things it works.

Great value for what my daughter wanted it for. She did have to get external memory in order to load the Soms and the expansions.

Great product. Does what I need it to do to run my business.

Great laptop. Sort of slow but if you have the time it works great. If you are always in a rush dont buy this. Buy one with better spcs.

This laptop is not good for very much. It reminds me of a low-powered pc you could buy in the late 80s or early 90s. This thing is slow as molasses. It's my fault for buying it knowing better but buying it anyways. To give an idea of how slow this thing is. I reinstalled Windows to get all the crap HP loads n to computers and it took 3 hr's to do a clean install of Windows. When I open Chrome if I have more than 1 tab open it slows the computer down so much that it's unusable. You can watch videos but get ready to wait for your video app to open. My main computer is working again and this HP is going into the closet. I'm not even going to give this laptop away because in this day and age this laptop is useless you can't run a PC nowadays that is no more powerful than a 2000model 500mhz Pentium CPU and expect it to run modern apps, it's not going to happen. A simple webpage can bring this laptop down. So in closing, I would not recommend this laptop to anyone you will almost immediately regret it

I love this laptop. Its easy to maneuver and light enough to take with you anywhere.

The battery doesn't work long enough. It has excellent quality in displays.

Working good but memory space is less but it’s working great with speed and good battery life .

It’s an okay laptop for casual non complicated things. If you need it for collections or for small college projects it’s fine. If you need it for gaming and graphics then look elsewhere

Everything I purchase at best buy has been excellent. I have never had issues. I have taken old computers to them and they have fix them to new. My new laptop is top notch. I love that I can move anywhere and conduct business. Thanks best buy your the best!

This computer works well for me. I am not tech savvy but to my surprise I have navigated this one

Serves the purpose for school needs. I Wish common used software was included with purchase (ie Adobe Acrobat).

Worst pc i’ve ever used. Didn’t realize that it was 4 gigs of ram before buying and only figured it out after checking the specs once I recognized how slow this was running for simple tasks like schoolwork or watching shows. If you are reading this just know that HP computers are known for being the worst and you should never purchase a HP laptop like EVER. Go for a lenovo laptop please.

I prurchased this, to replace my laptop that I had for years. I wasn't expecting world class, gaming machine. But this laptop is hardly average. I have a cricut diecut machine, and it can hardly run the program with nothing else open. If I hadn't already installed programs and attempted to like it - I would return it. If you’re looking for a word processor and basic internet browsing, I'm sure its fine.

The laptop is nice and I'm using the hp laptop on my daily class. Buying hp laptop from best buy is one of the right decision I've made.

Money well spent!! Never bought from open box. Honestly may only start huge discount for what seems to be brand new... so far no issues

All in all not a bad computer I did buy the lower gb so being slow to load is expected but overall great investment