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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6473 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 14" Laptop's overall performance for everyday use, its portability, lightweight design, and impressive battery life. Many appreciate its convenient size, attractive color options, and overall design. However, some customers have expressed concerns regarding the processor speed, limited storage capacity, screen quality issues, and insufficient RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 6,473 reviews
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good laptop at a nice price. Easy to use and setup. Good picture quality of the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for students to do homework and project. Light weight easy to stored

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP 14” laptop computer is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the perfect computer for my son to do his homework and on line classes on! The price fit our budget perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good for the value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something that reminded me of my last laptop, and this did not miss.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is everything and more!! I love it love it!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the HP 14 Laptop Intel Celeron N4120 2019 thinking it would be a decent basic laptop, but it has been nothing but frustrating. Almost immediately after setting it up, it started freezing constantly. I have to restart it multiple times just to get anything done, which completely defeats the purpose of having a reliable computer. The performance is extremely slow, even for simple tasks like browsing or opening basic programs. The limited memory and storage make it practically unusable for anything beyond the bare minimum—and even that is a struggle. Honestly, this has been one of the worst laptops I’ve ever owned. Save yourself the headache and don’t waste your time or money on this.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is only for uses such as school, or a basic movie. Screen quality is pretty good but it lags easily if there’s too many tabs in the web browser. Super easy to manage and is surprisingly really durable!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, ease of use. I use this for crafting and it works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get price works great i had to use a usb to update so over all i am enjoying being connected with my laptop

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    So so

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the large screen but overall not impressed considering I paid over $500. But did the job

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great laptop for its price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Smooth and lightweight. Faster than expected. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good for value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, not too heavy and good value for its purpose - writing and internet use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    affordable laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a really affordable laptop for basic tasks such as browsing etc.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this laptop i had it for two years now work very good. No problems at all I will recommend to buy it, it’s not too pricey & you can bring it with you anywhere you want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Products!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was super efficient and the product was great! The product made my needs, it was practical and cost-efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tv, phone, laptop, AirPod etc

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's products stand out for their innovation and reliability, providing a seamless blend of style and functionality. From state-of-the-art electronics to top-notch appliances, their selection ensures you're always on the forefront of technology.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Hp Laptop in Snowflake white

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy delivery, start up, info transfer and price was really good.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for new users and students. Light weight and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super satisfied customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for my dad. He’s very satisfied with it. I had to set it up for him showing him how to use it. We’re about to put Norton on it but he’s very satisfied with it. In fact, I even think I want to turn my computer in to get that one.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good for budget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little bit slow ,sometime it hangs .but good and looks pretty good

    I would recommend this to a friend