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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6473 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 14" Laptop's overall performance for everyday use, its portability, lightweight design, and impressive battery life. Many appreciate its convenient size, attractive color options, and overall design. However, some customers have expressed concerns regarding the processor speed, limited storage capacity, screen quality issues, and insufficient RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 6,473 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works great. I use it for work and personal use.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    NICE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE COMPUTER IS A NICE ADDITION ONLY IF YOU DON'T NEED IT FOR ANYTHING LIKE A HIGH DEMAND JOB OR OTHER THAT NEEDS A FAST INTERNET SPEED. IT IS GOOD FOR A COLLEGE STUDENT WHO IS NOT AB LE TO AFFORD A MORE EXPENSIVE COMPUTER.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great laptop HP is awesome

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop , it gets the school work done . I pretty much take my laptop everywhere with me for school and work and even catching up on my shows .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great For the $$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for my wife and she loves it. For the price I don't think you can beat it.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Freezes and slows down which I don't like.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lapop is nice, but it does tend to freeze up making the too slow for my taste, so I had to return it. Googling isn't an issue but when u want to transfer things in and out of the laptop then it is very slow.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Decent Laptop for the Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty decent laptop is you're mainly just using a web browser. You can still download some applications and have some files/photos saved but it'll start to affect performance and speed as it does only have 4GB of space. I will say the battery life is pretty good, although I don't really use applications like I did on previous laptops so that may have something to do with it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good value, lightweight, and WIFI accessible.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money, it's not a perfect laptop but good enough for travelling and works well with WIFI connections.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this this originally just for work but I use it for games as well, quality is really good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Usable, but not preferred

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was as expected. It was a very slow operating system, and the default system setting disallows any downloads outside of the windows store. Disabling the setting is a permanent setting. It wasn’t a terrible laptop, but was quickly returned for not being good enough. I wasn’t expecting a rocket ship, just a laptop that runs well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    great laptop but low on free space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great windows 11 is a nice plus however after the setup process I noticed have of the "free Space" was already taken. other than that its working good so far

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Snowflake White laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is absolutely marvelous! I can easily navigate the features such as Microsoft office. The size of 14 inches is perfect for writing in. It is called charmingly; Snowflake White. So I think it is pretty too. The price was excellent at only 212.00 dollars. I am completely satisfied and delighted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and easy to used, and the best thing is very affordable.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Would recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this laptop for work. Works great when hardwired to internet. Works slow when used on wifi. Great laptop for the price

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for teenagers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 15y/o niece. She needed it for basic school work, online social media, and a little online shopping. Processes fast, compact for mobility to school, and stylish. So far so good. Only bad for a few weeks so I’ll come back to review if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an unbeatable value for money. Pretty design, and low weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent and Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop for my son's college courses. Best Buy had it ready in an hour and he was able to complete a short notice assignment.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It processes a bit slow, but cannot complain for the cost. Nice bright display and reasonable battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get online and spend more at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was a good deal and works as expected. Open boxs are great ways to get good deals

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic use is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price is worth it, just a little slow, just for basic use is great, email, search, videos, etc, good camara.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laptop fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well most of the time. I think my problems are mostly due to me being challenged when it comes to electronics

    I would recommend this to a friend