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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6473 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 14" Laptop's overall performance for everyday use, its portability, lightweight design, and impressive battery life. Many appreciate its convenient size, attractive color options, and overall design. However, some customers have expressed concerns regarding the processor speed, limited storage capacity, screen quality issues, and insufficient RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 6,473 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for my window tint cutting software and it works really great, definitely I’ll be buying hp laptops in the future

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    HP LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with BEST BUY & HP Laptops.a lil slow processing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP 14" OPEN BOX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for zoom and light work, I needed to check how it work windows 11 yet.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is good a little slow but aside from that it has been wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer. No bells and whistles but does what it needs to

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Jog

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I've gotten had others but not like this one the sales lady recommended it to me thats what i needed to get my job done not only the laptop but your salesperson knew what she was recommending thanks keep up the good work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a few hours for it to connect to my Wi-Fi and work well, I even took it back to the store for them to tell me tough crap. smh all I could do is return it or pay geek squad to look at it. Thankfully this nice Hispanic guy helped me with geek squad I say Hispanic guy because if I knew his name, I would say it because I thank him for helping me. I took it back home and it finally worked. So far so good now.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great laptop for the proce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent starter laptop and ideal Size for most high school students. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is cool , It's just what I expected for my daughter's homework and her music school and it helps us a lot with many other things...thank you and recommended a thousand times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying Yourself

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if you only want it for daily basics, not for work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 3rd year college student (daughter) and she loves it. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Greatdeal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It the best laptop I have ever paid for I 100% would buy again if had to buy a new one

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best Gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made the perfect college student gift. The color was perfect, speed and size. My daughter has really enjoyed her laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Graduation gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the price for quality item. My niece graduated high school and didn’t own a computer since the school lend one. This was perfect start for any student or for personal needs. Again can’t beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good notebook

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for basic work and a good notebook battery holds steady and keyboards respond well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ready to be used for basic office tasks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For basic office work, it has what's needed for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works good.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a what I need it for. Was needing a upgrade after almost 15 years with the same laptop. Lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop,fast and very nice color,love it,high quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hp labtop 14inch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though. This is an open box item, it appears bran new and everything was intact, so far the has been no know issues, will give an later update

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Ram

    Rated 2 out of 5 stars

    Good computer, but slow

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was great however I didn’t realize that it was gonna be so slow and I didn’t know. I should’ve gotten more gigabytes. But that’s really my only complaint and the reason why I returned it

    No, I would not recommend this to a friend