Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 6473 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 14" Laptop's overall performance for everyday use, its portability, lightweight design, and impressive battery life. Many appreciate its convenient size, attractive color options, and overall design. However, some customers have expressed concerns regarding the processor speed, limited storage capacity, screen quality issues, and insufficient RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 6,473 reviews
  • Cons mentioned:
    Processor speed, Ram

    Rated 2 out of 5 stars

    Good computer, but slow

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was great however I didn’t realize that it was gonna be so slow and I didn’t know. I should’ve gotten more gigabytes. But that’s really my only complaint and the reason why I returned it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Showing support

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband decided to go back to college online. I wanted to let him know that I supported him so I purchased this laptop to help him succeed. He was very surprise. He is enjoying the laptop. He uses for Los new business also.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    For work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what I need it for in order to work from home

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Ms.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs!! Great help with purchase and easy to idr

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Would recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All i needed was something for school working great for that

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Ram

    Rated 1 out of 5 stars

    Froze on second use and had to exchange.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviews were great so I purchased this. Had it for 2 weeks. Used it once to set up and second time I used it for school work. The second use I had the web open with 3 tabs and Microsoft word and it glitched several times and froze. Turned it off for the night and next day tried it and it would freeze trying to open the web and word. Went in to exchange for it and waiting for it to arrive. The geek squad had to help reset the old one because it was frozen and said that I was doing to much at one time for this laptop(a web browser and word i don’t think is much) and that even if i do what it can handle that with these ones that in 5 months it’ll likely give out and I’d have to buy a new one. I hoping with the new one that comes in I can make use of it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. I knew what I was getting when I bought it so I tempered my expectations. Just really needed a machine to browse with, use for email and run simple apps on. It does the trick well. Noticed the processor is a bit slower when compared to my other machines but happily surprised with it overall. I assume it could do more if I asked it to. Feels a bit plasticky but a good by for the price IMO. Giving it 4 stars (not 5) only because it’s really a basic, introductory type of laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great compact laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the best product for which it was purchased. It was a great price compact and easy to carry and use on the go. My wife loves it because it is much easier for her to travel with than our other HP.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Cute computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a pretty good computer for the price. I’m not keen about the mat finish I like shiny it’s also got last memory but the price is great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I just needed s laptop for day to day inventory list. Using ms suite. I was offered s lot of support from beat buy on ms office profucts. This is great for students and professionals for day to day stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect for my needs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a laptop that I got in exchange of a chromebook and I am so happy with it. It is perfect for my needs as a college student who needs something light to carry around but that works just as efficiently as any other laptop. I also love the color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 14" Laptop - 64GB

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the HP value. Scheduled delivery was on time.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Worth the Price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was EXACTLY what I was looking for! As an individual therapist working with kids with special needs ages 3-5, I needed a simple to figure out, no none sense lap top that I could use anywhere. This is easy to carry and I like how it can be put inside my daily bag.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Value Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop for the money. Doesn't run fast, but for just using internet I can't complain!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    So Easy to Use, My new HP-Laptop!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm thrilled with my new HP Laptop! It's clear, compact and so easy to use. It comes with Windows and a special app from HP that's answered every question I've had about setting up and using the laptop. I highly recommend the HP-14" Laptopo-Intel Celeron!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop will meet your basic needs and includes Microsoft Office Suite for free, for 1 year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gr3at

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really good ! Im enjoying my laptop ! Its pretty awesome and would recommended it to you

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good laptop you get what you paid for

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself was beautiful very little battery but that’s fine you can buy me memory sticks for it. Very light to carry on a daily basis for school and small enough to fit in a small bag or backpack

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    very good out of s made

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    take it out of "S" mode then you will have a good working laptop!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it got me through the semester, but can’t download what i need it to download

    No, I would not recommend this to a friend