Customer Ratings & Reviews

Its a great laptop for being inexpensive! I bought two for my children for Christmas!, my children absolutely love it! I will purchase again, in the near future! Everyone at Best Buy, are so helpful and nice!

Love this laptop. My last laptop i got in 2013 boy things have changed. I like everything about thos this laptop.

This was a gift for a college student in my family. She said it was perfect for what she was studying.

First of all, I love to go to Best Buy. You find anything that you need electronica wise. The computer is perfect. That’s all I need.

HP has been my preferred brand for years. This Laptop is no exception, easy to set up and use. This is for vehicle tuning and does everything I could ask for, and the price was reasonable too. I recommend this Laptop to anyone looking for a nice reliable machine.

This is compact like my old chrome book, yet has more versatility as a usual laptop. Setting up was extremely easy, and I retained all my prior sites and connections. The AI remembers my daily desired connections, and provides them instantly. Perfect for my needs.

Very good quality and affordable price. I bought for my work use and it works really good. Highly recommend!!

Slower computer. Not good for running multiple apps

Good product to have. Needed a quick computer for my daughter.

Perfect for my son in college. Easy to use ! Easy to download word, excel, powerpoint

Awesome little lap top for my granddaughter. Battery life is great and is pretty fast

I bought it for my son and he is very pleased with it

I’ve had this laptop for over 2yrs and it’s been going good. Looks amazing and is pretty big and small at the same time

The viewing angle leaves a lot to be desired. I am guessing the store display was *just right* so I missed that when I was initially considering all the available options. It boots quickly, though I hate all the bloatware they keep putting on these things. I loathe Edge and installed Chrome and it is FOREVER defaulting back to Edge. There is also an issue with documents being saved as Edge web pages. I can tell it to save as a PDF and it still does it. Every time I open the document, it opens a ridiculous page on Edge. It's really annoying, but also a potential security risk. When I select a local save, I expect that. I do not want a webpage being launched when I pull up people's private information. I have searched for fixes and tried them all but my specific laptop goes right back to that every few days. If it's a glitch, it's a highly problematic one. If it's by design, it's even more terrible. Stop trying to force One Drive and Edge! Aside from that, it does what I need, which is basic office stuff for a small business. For the price, it's good. I wish I could just skip the headache of Edge and One Drive every time I need to save/open something, and see the screen better from more than one angle. It also is very fragile. It managed to pop the screen out, in my bag, without impact. I popped it back in, but that's pretty shoddy craftsmanship.

For price it is just fine,could use a little more memory

I think it’s not the greatest especially when it you have to return it because it won’t boot up

got it for my little brother, runs well very well for small games :)

Works okay for small business tasks and course work. Speed is okay little lag and connection to Internet .

Perfect size to carry around for work and for school. HP has done it again. This laptop is not too big but not too small. It’s capable to hold a bunch of documents, photos, videos, and schoolwork on top of emails and cloud systems Microsoft 365 and such.

Its fine for the price. It does lag a bit and takes a whto load. At times the screen will freeze.