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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6473 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 14" Laptop's overall performance for everyday use, its portability, lightweight design, and impressive battery life. Many appreciate its convenient size, attractive color options, and overall design. However, some customers have expressed concerns regarding the processor speed, limited storage capacity, screen quality issues, and insufficient RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 6,473 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bets Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than I imagined. Nice coloring. Works well.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 5 out of 5 stars

    Nice low priced laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice low priced laptop. We only used it to web surfing and low power games. It performs well for these tasks. It is a little short of memory, so i installed a 256gb sd card to install non-operating system software.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Value for budget shoppers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    basic computer good value for purchase price this will work for budget shoppers

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    For school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty slow at basic applications wouldn’t recommend if ur doing anything but typing or printing out stuff schoolwork etc the screen is nice and the battery last pretty long but not much power at all

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a decent interneter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good cheap computer for playing around with. It’s really good at surfing the web and doing cpu light tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geneva

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it. My daughter was able to use it to compete her online school work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    whole lot of goodness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my adult daughter going back to school, I can't believe what a great deal this was, and she loves loves it, I can always count on best buy to have a great deal, and I have been a very long standing fan of HP products

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great light weight laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to heavy, not bulky. It’s great this was for a gift to our family friend notary. He loved it , fit perfectly into his brief bag he carry’s around. I have one myself and it’s quiet reliably. It’s not no thousand dollar laptop but it gets the job done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a pretty low storage capacity, overheats within minutes, a slow start up time and feels pretty cheap. I bought this for college and it's worked enough to do it's job, but I don't think it'd be good for anything other than doung some shool work, and even that's pushing it...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best value for a laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition for an open box item, and works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add more RAM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly good little laptop. replace the 4 gig chip to 8 gig or you will not experience what I did. Celeron's always run better with more RAM. Get it out of S mode. Do all the updates, cleanup the mess using Disk cleanup or Microsoft PC Manager. Then use it, it will be a totally different experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for school work and such. The quality is good for a student

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little disappointed it did not have a power cord, but pleased overall.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    WOULD DEFINITELY RECOMMEND!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't figured out all the features yet, but i absolutely love this laptop. Great battery life. Great for school work. Great for fast charging cell phones. Great Bluetooth system. Great picture. Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Sweet little computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these little HP computers. My last one lasted over 4 years and I used it constantly. I know it doesn't have that much memory right away but all you have to do is get an expandable memory card and you're set to go. Don't expect to you know do anything that includes a high processing rate so it's probably not ideal for extreme gamers but for general use it works wonders. You can't beat it for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    SNOW WHITLAP TOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the lap top. Its not the top of the line item people might be looking for, but Im using it for minimum usage and do not need a faster speed and extra features computer. Im veryvhappy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the cost. Made an excellent Christmas gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m going to BestBuy every time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was highly satisfied with the entire process of me buying this laptop! Ordering online everything was clear and easy to understand. And once I went inside the store to pick it up, staff were friendly and beyond helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic computer, worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this laptop to do some tuning and data logging for my car. A very low spec requirement. It performed great for what I need it to do. This isn't a powerful laptop by any means but it's fine for basic tasks where you're only doing 1 thing at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Indigo Blue Maybe Just Right For You..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my HP Indigo Blue laptop. It is perfectly conveniently lite, and easy on the fingertips. The screen has the perfect shape and size along with high-definition illustrations. The price aligned with my budget. I wouldn't trade her for the world... Thank you Best Buy

    I would recommend this to a friend