Customer Ratings & Reviews

Best Laptop I ever had Wouldn’t trade for nothing else even like because of great deals and better prices at bestbuy

Bought this as a starter laptop for my 11-year-old son. For a starter laptop it is everything we expected and does well with some of his online games

One of the best Laptops that I have used. Still being used for my journey to finish my MBA.

I'm not sure how this thing has so many great reviews. The first thing I did after unboxing this thing and powering on was go to the default browser, Microsoft Edge. The browser was immediately unresponsive and I had to quit it. A few more attempts and I gave up on Edge for Chrome. Installing Chrome was a nightmare because I had to download the installer through Edge which crashed multiple times as I attempted to download Chrome. Once I finally downloaded Chrome, I opened a window and was greeted by yet another unresponsive page. Maybe I'm just used to more expensive machines, but this thing has the computing power of a toaster. I guess I should not have expected much from a sub $200 laptop, but the reviews led me astray here. If it cannot handle basic browsing straight out of the box, what is going to happen down the road when I have 10 chrome tabs open? Everything about this machine is slow. I do like the design and weight though. Returning immediately.

I really like this laptop for my daughter. She uses it for school and it hasn’t gave us any problems. We love hp items, they don’t disappoint..

simple and easy to use laptop. Excellent value for the price.

Great laptop for the price. Light weight. Super fast.

I needed a laptop for my school and searched for days. Then I started searching at Best Buy. I found the perfect one. It works well as it is a refurbished one.

Awesome battery life and great for school worked efficiently

DO NOT BUY THIS LAPTOP. It doesn't run even at a moderate speed. I couldn't get it to run Google Chrome without crashing, and even then I had to jump through hoops to get it to let me download and install a browser that wasn't Edge. On top of that, EDGE CRASHES TOO! It's a trash computer and it's not even worth the $200 I paid for it. It needs 8GB AT LEAST to run decently. It's awful

Nice gift for the price. Bought it for my daughter in laws birthday and it was perfect for what she needed it for.. grocery shopping etc. nice little computer for the price.

Good value for basic laptop. Customer service was decent.

Great laptop to start off with and doesn’t hurt your budget.

Good laptop for the price. No issues getting it setup or working. Keyboard feel isn't great, feels somewhat cheap, but I'm used to a full keyboard and I can still connect that via USB.

I brought this computer over two years ago and I still love it til this day. It works just like I brought it two years ago. I use it everyday!

I got the for my niece's birthday. She absolutely loves it and says it was so easy to set up and use. The price was very reasonable.

This HP laptop comes with Microsoft Office 365 so I was able to cancel my $99.99 annual Microsoft subscription! This laptop is white. I think it looks nice on my desk at home. My only complaint is that launching the browser seems to take too long.

Love my laptop. Does a wonderful job. Would recommend.

Great laptop to work with if you are not doing a lot if work.

While I was hesitant to purchase an open box product at first...it arrived in great condition, promptly with no issues and works absolutely fine.